Level

Samsara

Staff MLE - Supply Chain

AI in this role

gong
ml-ops

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is building an AI/ML team inside its Operations team to make our supply chain AI native. You would be one of its first AI/ML engineers.

We design connected hardware (cameras, vehicle gateways, sensors), build it with joint development manufacturing partners, and deliver it to tens of thousands of customers in industries that keep the economy running. Every link in that chain often runs on emails, flat files and manual reconciliations. We are moving our internal operations into the future with modern AI capabilities.

We expect you to work across the supply chain including fulfillment, inventory, returns, cash, planning, components, suppliers and cost management. You will partner directly with Planning, Procurement, Fulfillment, Finance, Sales, and the hardware, firmware and quality engineering teams.

You'll design, develop, and deploy advanced machine learning and statistical models that optimize our global supply chain. From forecasting demand to modeling supply risk using real-time IoT signals, you'll apply cutting-edge techniques to solve complex problems with direct business impact.

What makes this unique:

  • 11 years of untapped operational data: ERP systems (e.g. NetSuite, e2open, Propel), IoT sensor streams, Salesforce, Slack, Gong call insights, and real-world hardware telemetry
  • Own the full stack: Modeling, MLOps, deployment, monitoring—build production systems that drive real business decisions
  • Real hardware supply chain: Complex multi-tier supplier networks, lead times, high-stakes NPI ramps
  • Direct executive partnership: Collaborating cross-functionally with teams in Product, Engineering, Procurement, and Finance

You'll shape the team's roadmap, scientific agenda, and modeling standards. Ideal for a deeply technical IC who thrives in ambiguity, thinks strategically, and enjoys end-to-end ownership.

This is a remote role open to candidates residing in the US or Canada.

Why this role matters:

Real-world impact at massive scale:

  • Your models will help prevent supply shortages for customers in construction, utilities, transportation, and public safety—industries that literally keep the world running.
  • Optimize inventory for hardware deployed across 98% of US roads and 70+ billion miles driven annually.
  • Drive sustainability initiatives by reducing waste and improving supply chain efficiency across global operations.

Unique technical challenges:

  • Build demand, inventory and cost forecasting systems for highly variable, seasonal SKUs with intermittent patterns and long lead times.
  • Model supplier risk using real-time IoT telemetry, geopolitical signals, and market data—not just historical sales.
  • Design cost optimization algorithms balancing inventory carrying costs, expedite fees, and revenue risk across multiple regions.
  • Create anomaly detection systems for cellular connectivity spend and supply chain disruptions using multimodal data.

A data playground unlike any other:

  • Access to 10+ trillion data points annually from connected operations.
  • Work with ERP data, IoT sensor streams, third-party market intelligence, and operational metrics.
  • Build features from unique real-world signals—vehicle diagnostics, utilization patterns, failure modes.

You should apply if:

  • You are motivated by impact: Your work will drive smarter, faster, more sustainable supply chain decisions across Samsara's operations.
  • You combine scientific rigor with real-world pragmatism: You're skilled at navigating trade-offs between model complexity, performance, and maintainability.
  • You want to work on hard problems: You'll tackle forecasting volatility, cost optimization, anomaly detection, and more using large, noisy, high-dimensional datasets.
  • You are a self-directed leader: You identify analytical white space, set multi-quarter plans, and mentor others through influence.
  • You enjoy building models that matter: Your solutions will be deployed in production, drive decisions, and be regularly evaluated against business KPIs.
  • You seed AI/ML capabilities and enable the broader organization: You establish foundations, set standards, and empower cross-functional teams to adopt data-driven decision making.

In this role you will:

  • Define the end-to-end AI transformation roadmap for supply chain alongside the Senior Director of Supply Chain AI Transformation, aligning with company OKRs and executive stakeholders
  • Design, train, validate, and deploy ML models to production (demand forecasting, inventory optimization, supplier risk scoring, cellular spend prediction, HW cash flow), ensuring robust MLOps practices and measurable ROI
  • Build predictive models to forecast demand, inventory, lead times, and spend across Samsara's global supply network
  • Create novel features using large-scale ERP, IoT, and third-party datasets; build pipelines and ETL jobs to serve models and stakeholders
  • Deliver production-grade code that supports both batch and real-time inference with MLOps best practices
  • Act as the AI liaison to Product, Engineering, Procurement, and Finance—ensuring alignment on data requirements, integration, and change management
  • Drive enhancements to our data infrastructure and analytics platform to support real-time model training, monitoring, and inference at scale
  • Mentor junior scientists through code reviews and collaborative project work
  • Act as a key scientific voice in roadmap planning, experimentation frameworks, and modeling strategy discussions
  • Identify gaps in data, tools, and processes—and lead initiatives to close them
  • Establish governance frameworks, documentation standards, and quality controls for model development, validation, and lifecycle management
  • Partner with Ops management to drive adoption of AI tools, define new processes, and train supply chain teams on insights-driven workflows
  • Champion Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally

Minimum requirements for the role:

Experience & Education:

  • 8+ years in applied data science or ML, ideally in supply chain, operations research, logistics, or manufacturing
  • Master's or PhD in Computer Science, Statistics, Data Science, EE, OR, or related technical field

Core ML & Technical Skills:

  • Expert in statistical modeling and ML: time series forecasting, optimization, anomaly detection, causal inference
  • Strong Python coding skills and fluency in SQL; proven experience developing and deploying production ML systems
  • Proficiency in MLOps practices: automated testing, CI/CD, model versioning, monitoring, performance tracking
  • Experience building real-time inference pipelines and managing GPU/TPU resources for training at scale
  • Familiar with data visualization tools (Tableau, Power BI) and cloud platforms (AWS, GCP, Azure)

Mindset & Collaboration:

  • Passion for operational excellence, cost efficiency, and scalable solutions
  • Builder mindset, with a track record of taking products or systems from 0 to 1.
  • Exceptional problem-solving, critical thinking, and communication skills—able to explain complex technical concepts to non-technical stakeholders
  • Track record of collaborating cross-functionally and driving adoption of data-driven solutions

An ideal candidate also has:

  • Deep Statistical Expertise: Able to design and validate experiments (A/B, multi-armed bandits) and apply Bayesian methods for uncertainty quantification.
  • Time-Series Mastery: Proven track record building advanced forecasting models (e.g., Prophet, LSTMs, Transformer-based) for intermittent demand and seasonal patterns.
  • Cost Optimization Mindset: Skilled in profiling ML workloads and driving down cloud/GPU spend through model compression (quantization, pruning) and serverless architectures.
  • Cross-Region Scaling: Demonstrated ability to deploy low-latency inference across multiple geographic regions with fail-over and disaster-recovery strategies.
  • Vendor & Open-Source Savvy: Experience evaluating and integrating third-party ML platforms and contributing to or leveraging relevant open-source projects.
  • Domain Expertise: Deep understanding of supply chain concepts (S&OP, IBP, safety stock, EOQ), ERP systems (SAP, NetSuite, E2DP, Propel), and inventory optimization theory. Ideal background in consumer electronics or B2B hardware manufacturing.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary$178,640—$319,000 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

How we score this

Staff MLE - Supply Chain at Samsara scores 62 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 3. The daily work is on or around AI systems, without necessarily building the model: remove AI and the job is hollow.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Ml OpsGong

Questions you could be asked

  1. How do you monitor a model once it's live, and how do you know it needs retraining?
  2. Walk me through how you've used Gong in your day-to-day work.
  3. Describe a typical day in a role like this one: which parts run through AI directly?
  4. If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

  • List these exact terms on your resume: Ml Ops and Gong. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

Want your resume actually rewritten for this job?

The free preview above is everything we have today. A full resume rewrite is not live yet and has no price set. Join the waitlist and we will email you if we open it.

Get new remote AI jobs at AI Level 3+ by email

One email a week with the new remote AI jobs at AI Level 3+, each rated AI Level 1 to 4 for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free. One email a week. Unsubscribe in one click.

Similar roles

Operations roles rated AI Level 3 at other companies.

What kind of AI work fits you?

Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.

Find my next step

More jobs at Samsara

Related searches

Same AI level