Supplier Quality Manager, Electromechanical Supplier Quality Management

Amazon is hiring a Supplier Quality Manager, Electromechanical Supplier Quality Management in Shenzhen, China. Level rates it ; you can apply on Level.

AI in this role

Manage supplier quality, New Product Introduction (NPI), and manufacturing processes for electro-mechanical robotics commodities.

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quality-managementsupply-chainnpiroot-cause-analysis

Amazon Devices is strengthening its electro-mechanical supply chain in China. We are hiring a Supplier Quality Manager to take end-to-end ownership of quality for the embodied robot commodities — including actuator, connector/harness, mechanical parts (vacuum casting, 3D printing, CNN and plastic injection), battery and electronics/PCBA — across a supplier base spanning Mainland China, Taiwan region, and Southeast Asia, supporting device final assembly lines.

This role focuses on four core areas of work:
1). New Product Introduction (NPI) & Supplier Qualification
• Lead new supplier qualification audits and on-site capability assessments (process, capacity, quality systems) across CNC machining, injection molding, vacuum casting, 3D printing, PCBA, cables, batteries, and actuators.
• Evaluate supplier readiness for volume ramp — quality controls, inspection methods, and process capability at increasing volumes
• Drive PPAP management and validate process capability (Cpk/Ppk), high-speed signal integrity, and reliability testing — owning every quality gate before next milestone
• Provide on-the-ground quality support during EVT, DVT, and production builds (readiness checks, in-line monitoring, shipment sign-off)
2). Quality Management & Process Control
• Define the supplier quality framework — assessment criteria, FAI requirements, process control expectations, nonconformance procedures, and corrective action standards
• Establish inspection standards and acceptance criteria per part family (cosmetic standards, dimensional tolerances, material specs, functional test requirements)
• Review and validate supplier process controls — SPC, Cpk, control plans, FMEA, poka-yoke — ensuring adequacy for production volumes
• Verify supplier traceability systems, material certifications, and lot-level documentation
• Manage supplier 5M1E changes, ECN/PCN quality-impact assessments (especially raw-material substitution), and change management for material, process, tooling, or sub-tier changes
3). Nonconformance Resolution & Crisis Response
• Lead supplier nonconformance investigations — drive root cause analysis (8D, 5-Why, fishbone) ensuring corrective actions address true root cause, not just containment
• Manage containment actions (sorting, 100% inspection, hold/release decisions) to protect production while root cause is resolved
• Respond rapidly to line-down events, ship-holds, and customer field issues — driving containment, RCA, and 8D closure, including complex non-reproducible, multi-factor defect escapes
4). Cross-Functional Collaboration & Stakeholder Alignment
• Partner with FATP / IQC teams, US headquarters Hardware R&D, Sourcing, Reliability, etc.
• Drive bidirectional optimization between design and process
• Establish IQC standards, SCAR routing, and escalation paths
• Align inspection methods and acceptance criteria across suppliers and internal teams to ensure consistency from incoming quality through final assembly

Basic qualifications

- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or Bachelor's degree
- • 8+ years in design, quality management, process engineering or a related role in mechanical molding parts, actuator/motor, connector/harness, PCB/PCBA or battery.
- • 8+ years hands-on experience with CNC machining, injection molding, stamping, plating, 3D print, vacuum casting, SMT or final assembly.
- • Hands-on experience with 8D, PPAP, APQP, FMEA, SPC, MSA (including GR&R).
- • Business-effective English and fluent Mandarin.
- • Hands-on use of AI tools with ability to validate output reliability.

Preferred qualifications

- Master's degree in electrical engineering, computer engineering, or equivalent
- Certifications: CQE, CRE, Six Sigma Black Belt, ISO 9001 Lead Auditor, IATF 16949 Auditor, or IPC/WHMA-A-620 CIT.
- Led multiple end-to-end NPI programs (from Prototype to MP); experience with AIAG FMEA (AP rating), Reverse-PFMEA, Attribute MSA.
- Recognized subject-matter expertise in at least one core manufacturing process (CNC machining, injection molding, stamping, plating, 3D printing, vacuum casting, SMT, or final assembly), with the ability to independently evaluate process capability, challenge supplier technical claims, and drive process optimization on the factory floor.
- Reliability engineering: HALT/HASS, ALT, Weibull, MTBF; high-reliability / aerospace standards (AS9100D, AS6081, J-STD-001 Space Addendum, MIL-STD-810).
- Python, SQL, AWS QuickSight or equivalent; fluent prompt-engineering use of generative AI with output verification.
- Demonstrated ownership of ambiguous, multi-root-cause escapes; on-site experience in Greater China or Southeast Asia; consumer-electronics OEM or connector/cable maker background.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Supplier Quality Manager, Electromechanical Supplier Quality Management at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Supplier Quality Manager, Electromechanical Supplier Quality Management is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 44, Shenzhen.
The job was posted on September 30, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Quality ManagementSupply ChainNpiRoot Cause AnalysisCnc3d PrintingSpcFmea

Questions you could be asked

Tell me about a project where quality management was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where npi was part of your work. What did you do?
Tell me about a project where root cause analysis was part of your work. What did you do?
Walk me through how you've used Cnc in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Quality Management, Supply Chain, Npi, Root Cause Analysis, and Cnc. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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