Level

AmazonPosted 2mo ago

Taiwan ProServ Leader, Professional Services - Taiwan

Taiwan ProServ Leader, Professional Services - Taiwan at Amazon scores 24 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

TW, TPE, Taipeiseniorfull-time

AI in this role

AWS Professional Services (ProServe) is seeking an experienced ProServe Leader to lead and grow the AWS ProServe business in Taiwan. This leader owns the P&L for the Taiwan practice, driving revenue growth, building high-performing teams, and leading transformative cloud and GenAI consulting engagements for Taiwan's largest enterprises across IT strategy, migration, modernization, and cloud adoption.
The Area Leader leads ProServe Account Executives, Cloud Architects (pre-sales), and Delivery Consultants; develops trusted C-level relationships, serves as executive sponsor for key engagements, and is the primary escalation point for complex enterprise relationships. The leader also contributes at the world-wide level to shape the cloud-based IT consulting model of the future, including Generative AI.

Key job responsibilities
- Lead and grow a multi-disciplinary ProServe delivery team (consultants, delivery managers, and SDMs), owning hiring, performance management, career development, and retention across the practice.
- Own delivery excellence and utilization across a portfolio of customer engagements — ensuring projects are staffed appropriately, delivered on time and on budget, and meeting quality and margin targets.
- Drive practice-level revenue and bookings by partnering with Sales and account teams to shape, scope, and close ProServe opportunities, and by building repeatable offerings that scale.
- Serve as the senior escalation point for delivery risks and customer relationships, engaging directly with customer executives to resolve issues and safeguard long-term account health.
- Develop and mentor leaders within the practice, building bench strength and management capability while fostering a culture of technical depth, customer obsession, and operational rigor.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic qualifications

- 10+ years of enterprise technology sales experience and team leadership , with at least 5 years in professional services or consulting sales
- Experience selling complex IT transformation services (cloud migration, application modernization, data/AI)
- Experience in Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations
- Fluent in Mandarin Chinese and English (written and spoken)
- Deep understanding of the Taiwan enterprise market, industry dynamics, and regulatory landscape

Preferred qualifications

- Knowledge of AWS services
- Experience building and managing teams
- MBA, or Advanced degree
- Experience in cloud consulting or professional services at a hyperscaler (AWS, Azure, GCP) or top-tier consulting firm
- Experience selling into FSI, Manufacturing, High-Tech, or Public Sector verticals in Taiwan
- Knowledge of Generative AI and modern data & analytics trends
- Experience with deal constructs including fixed-price, T&M, managed services, and outcome-based models

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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