AmazonPosted 1w ago

Team lead-AMZL

Team lead-AMZL at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

IN, KA, Bangaloreleadfull-time

AI in this role

Amazon is seeking a Team Lead to manage shift operations, drive delivery performance, and support the Center Manager in Bangalore.

excelmicrosoft-office

operations-managementlogisticsteam-leadershipcustomer-service

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title:Team Lead
Location: Bangalore

Essential Functions

- Working with the Center manager to ensure smooth functioning of the operations
-Executing the delivery process from delivery station to customer address
- Ensure enough bandwidth in delivery team to ensure peak time delivery management
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Essential Skills
- Strong execution skills, Action oriented, go getter
- Resourceful to identify the way to get things done using limited resources

Ability to navigate ambiguity and drive clarity for the team in evolving situations.

Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making

Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

A day in the life
Interact with multiple stakeholders and get things done. Regular show of ownership and bias for action.
Basic qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred qualifications

- Experience in customer-facing environment, warehousing, logistics or manufacturing

Basic qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Skills and AI tools this role asks for

Operations ManagementLogisticsTeam LeadershipCustomer ServiceExcelMicrosoft Office

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

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