Team Manager - Fashion, Home & Beauty - Pantheon
AI in this role
Lead a retail team in Fashion, Home & Beauty, driving commercial results and operational excellence on the shop floor.
Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.
This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like
A department that trades strongly, looks brilliant and delivers five-star service
A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
Clear ownership of standards, safety, availability and operational excellence
Strong commercial results driven by insight, pace and great leadership
A culture where people feel valued, developed and excited to grow with M&S
What we’re looking for
Proven experience leading teams in a fast-paced retail or customer-focused environment
Strong commercial awareness with the confidence to use data and insight to drive results
The ability to coach, develop and performance-manage with clarity and empathy
Confidence having constructive, sometimes difficult conversations
A resilient, adaptable mindset with the energy to lead through change
Digital confidence and a willingness to embrace new ways of working
A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
#LI-AO1
How we rate this
Team Manager - Fashion, Home & Beauty - Pantheon at Marks & Spencer rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where team leadership was part of your work. What did you do?
- Tell me about a project where retail management was part of your work. What did you do?
- Tell me about a project where commercial awareness was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Team Leadership, Retail Management, Commercial Awareness, and Data Analysis. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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