Technical Lead - AI Ops

Brevo is hiring a Technical Lead - AI Ops in Paris, France. Level rates it ; you can apply on Level.

AI in this role

Lead the AI Ops team building and operating production AI agents, applications, and tooling.

claudeagentic-tooling

ai-agentsai-opsagentsproductionpythonarchitecture

At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.
From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.
As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.
Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.
We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!

The Role

Brevo is transforming all of its operations to become AI native: We are redefining the way we work internally, the way we consume data (analytical and operational), the way we interact with each other.
From customer support teams to RevOps, from Analytical engineer to finance team, all our jobs will be transformed and we becoming manages of agents. The AI Ops team drives this transformation: it builds and operates AI agents, applications, and the associated tooling, in production. We bring impact at high speed.
We're looking for a Tech Lead to set the technical direction of AI Ops and lead the engineers who build it. You'll own the architecture of our agent platform and raise the bar on how we ship, while staying hands-on in the code.
This is not a research-oriented role: we're looking for a builder with experience making systems work in production.

Why join us ?

A rare, AI-native playground: make a profitable scale-up's operations AI-native, with agents in production and visible weekly impact, backed by best-in-class tools (Claude, internal agentic tooling, dedicated observability) and an AI-assisted engineering culture.
A fast paced organisation able to redefine itself quicker than any other
Real autonomy: define problems with business teams, own solutions through to production.

How we rate this

Technical Lead - AI Ops at Brevo rates 90 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Technical Lead - AI Ops is an open job at Brevo.
Level rates this role AI Level 4 of 4: Builds AI.
The role is based in Paris, France.
The job was posted on August 26, 2026.
Seniority: lead.
Applications are handled by Brevo. Apply on Brevo

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI agentsAI OpsAgentsProductionPythonArchitectureClaudeAgentic Tooling

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
Tell me about a project where ai ops was part of your work. What did you do?
Tell me about a project where agents was part of your work. What did you do?
Tell me about a project where production was part of your work. What did you do?
Tell me about a project where python was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: AI agents, AI Ops, Agents, Production, and Python. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

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