Technical Program Manager III, Mobile App Foundations - Quality and Release

AI in this role

How would you like to impact hundreds of millions of customers around the world and own the vision for empowering hundreds of engineers build and ship new features each and every day? Mobile Shopping is responsible for creating the best shopping experience for customers wherever they go on their favorite Android and iOS devices.

As a Senior TPM on Amazon’s App Foundations - Mobile Shopping team, you will drive innovation across the company to change how we release mobile apps and raise the bar on validation. Most Amazon customers shop through the mobile app with billions of sessions per month. Make history by building mechanisms that solve endemic programs and scale across hundreds of teams and thousands of engineers!

You are the technical program manager with the ability to deliver long term customer value by balancing tactical work with strategic projects, balancing against complexity, ambiguity and scale. You have demonstrated the ability to lead complex technical program delivery through cross-functional technical teams. In this role, you will propose and deliver on ambitious program goals and multi-year roadmaps. You will set and communicate standards of performance that may initially seem impossible. You will collaborate with other senior leaders, Product Managers, Principal Engineers, and Engineering leads and developers to plan and implement the strategic vision and roadmap to improve resiliency on mobile. You will own and build scalable mechanisms to listen, advocate, and balance needs of internal engineering customers and retail shopping customers. You will leverage your analytical skills and high judgement to set priorities and make difficult tradeoff decisions. You will use data and develop key north star metrics to ensure we deliver the right outcomes. You earn trust with your partners and you will regularly communicate key decisions, insights, and rationale to VPs, senior leaders, and key stakeholders.

Key job responsibilities
As a part of this job, you will own a large and complex program portfolio and focus on challenging problems, like:
- Setting up program mechanisms to drive alignment of the program and goal delivery with the delivery across 100+ contributing teams.
- Holding leaders across product and engineering accountable for their deliverables at the quality and timelines expected by our customers.
- Looking around corners to identify risks, tradeoffs and propose mitigations. Drive these decisions and the decision making process to be fast, simple and lowest friction.
- Delivering communication about program direction, status and future that is simple, precise and actionable to various levels of senior leaders, internal customers as well as engineers delivering on the program.

About the team
Our team is passionate about building technology that matters to customers. We operate in a collaborative environment where program managers, engineers, and business leaders work closely together to tackle meaningful problems. We value clear thinking, thoughtful communication, and a willingness to challenge the status quo when it leads to better outcomes. If you are looking for a role where your technical judgment and program leadership will have real, visible impact, we would love to hear from you.

Basic qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 128,100.00 - 214,000.00 CAD annually

How we rate this

Technical Program Manager III, Mobile App Foundations - Quality and Release at Amazon rates 34 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.