Technical Support / Integrations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support / Integrations Manager based in Australia.

Join a fast-growing B2B SaaS environment focused on helping independent hotels improve pricing and revenue performance.
In this role, you will sit at the intersection of technology, integrations, technical support, and customer success.
You will act as a key bridge between customers, technology teams, and external hotel technology partners.
Your expertise will help resolve API and integration challenges while ensuring smooth onboarding, piloting, and launches.
You will also strengthen integration quality and create documentation that enables customers and colleagues to solve issues efficiently.
The role combines technical problem-solving with strong customer and partner relationships in an international, remote-first team.
This is a 6-month contract offering the opportunity to make a tangible impact within a collaborative and rapidly evolving SaaS business.