2027 Bloomberg Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker) – May 2027

Bloomberg is hiring a 2027 Bloomberg Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker) – May 2027 in Singapore, Singapore. Level rates it ; you can apply on Level.

AI in this role

Customer support representative providing technical assistance and product navigation for Bloomberg financial software users.

customer-supporttroubleshootingclient-relations

The CompanyBloomberg ignites the power of information and technology to bring clarity to a sophisticated world. As a global leader in financial information, news, and analytics, Bloomberg gives decision-makers a critical edge by connecting them to a dynamic network of data, people, and ideas. Through innovative technology, the company delivers real-time market intelligence and insights to more than 350,000 subscribers worldwide.
A career at Bloomberg means helping power the products, systems, and relationships that help drive global financial markets. You'll join a team of problem-solvers in a fast-paced, collaborative environment where continuous learning, innovation, and client impact are at the center of everything we do. With a diverse workforce and a culture built on inclusion, curiosity, and excellence, Bloomberg empowers employees to do their best work while building meaningful careers.
What's the Role?As a Bloomberg Customer Support Representative, you will serve as a trusted partner to a diverse global client base, helping users maximize the value of Bloomberg's products and services. Sitting at the intersection of technology, financial markets, and client engagement, you'll provide responsive support and solutions across Bloomberg's products and services, while developing expertise that serves as a strong foundation for career growth across the company.
You will troubleshoot software, hardware, connectivity, authentication, and application-related issues; support product installations, onboarding, and account access; and help clients navigate the tools and workflows they rely on to make critical business decisions. Through phone, instant messaging, and email, you'll diagnose issues, coordinate with internal partners, and ensure a seamless client experience.
Beyond troubleshooting and support, you will educate clients on Bloomberg products and workflows, helping them build confidence and proficiency while strengthening long-term relationships. You'll collaborate with colleagues across regions and functions to resolve complex challenges, drive process improvements, and deliver the high-quality service our clients depend on every day.
As part of our global Customer Support team of hundreds of professionals supporting clients in over 15 languages, you'll gain exposure to financial markets, enterprise technology, and client engagement while building a strong foundation for long-term career growth at Bloomberg.
What's in it for you?
Industry-Leading Training
We invest heavily in your development from day one through an immersive 8-week training program designed to build your knowledge of Bloomberg products, client workflows, financial markets, technical troubleshooting, and service excellence.

Continuous Learning
Following training, you'll join a global team that supports clients around the clock while continuing to expand your expertise through hands-on experience, mentorship, and ongoing learning opportunities. You'll gain exposure to financial institutions, market participants, and Bloomberg's technology solutions, developing valuable skills in client engagement, problem solving, communication, and technical support.

Bloomberg is committed to internal mobility and long-term career growth. Customer Support provides a strong foundation for a variety of career paths across the company, including Analytics & Sales, Data, Enterprise Services, Finance, Product Support, and Corporate Functions.
Who you are?

You are naturally curious, solution-oriented, and energized by helping others succeed. You thrive in fast-moving environments, enjoy solving problems, and are motivated by delivering exceptional client experiences. You can quickly absorb new information, balance multiple priorities, and communicate effectively with a wide range of audiences.
You are interested in financial markets and technology, approach challenges with a growth mindset, and enjoy collaborating with others to find solutions. Most importantly, you take ownership, act with urgency, and are committed to delivering a high standard of service every day.

You'll Need to Have

Bachelor's degree or equivalent experience and the ability to start a full-time role in May 2027

Up to 3 years of work experience

Fluency in written and spoken English and Bahasa Indonesia, as this role supports Bloomberg clients and business communications in Bahasa Indonesia-speaking markets.

Strong communication and customer service skills, with the ability to support clients through phone, email, and messaging channels

Demonstrated interest in financial markets, technology, and client-focused problem solving

Strong analytical, critical thinking, and troubleshooting skills

Ability to quickly learn new technologies and workflows while managing multiple priorities with accuracy and attention to detail

Ability to work independently and collaboratively in a fast-paced, global environment

Intellectual curiosity, a growth mindset, and interest in building a long-term career at Bloomberg

We'd Love to See

Experience in a client-facing, customer service, support, or operations-focused role

Interest in financial services, fintech, or capital markets

Aptitude for troubleshooting technology-related challenges and navigating software-based environments

Awareness of data privacy, information security, and responsible data handling practices

Demonstrated initiative through internships, leadership experiences, projects, extracurricular activities, or community involvement

A collaborative mindset and passion for improving client and team outcomes

You'll need to be able to:- Start full-time work in 2027- Occasionally work weekends or on a bank holiday (weekday off in lieu)
AI tools can be useful for interview preparation and research. Use them to brainstorm practice questions, refine a study plan, or simulate a role play. During the interview, however, we ask that your responses reflect your own experiences, judgment, critical thinking, and communication skills, and that you do not use AI tools at any point during the interview process. This helps us accurately assess your skills and potential, while also ensuring a fair and consistent experience for all candidates. Please note this is a two-stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.
If this sounds like you:Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at:https://www.bloomberg.com/company
Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.

How we rate this

2027 Bloomberg Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker) – May 2027 at Bloomberg rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

2027 Bloomberg Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker) – May 2027 is an open job at Bloomberg.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Singapore, Singapore.
The job was posted on October 12, 2026.
Seniority: junior.
Applications are handled by Bloomberg. Apply on Bloomberg

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer SupportTroubleshootingClient Relations

Also common in customer service jobs at this level

AI agents SQL AWS Python Azure Google Cloud

Pay

Typical customer service job: $108k

This posting doesn't list pay. Use the typical customer service figure when pay comes up. See customer service jobs

Questions you could be asked

Tell me about a project where customer support was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Tell me about a project where client relations was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Customer Support, Troubleshooting, and Client Relations. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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