Account Manager , Amazon Shipping

AI in this role

Drives commercial growth and account management for B2B shipping customers, leveraging understanding of data and AI technologies.

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account-managementb2b-salesbusiness-developmentrevenue-growth

Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Associate Account Manager for the UK. We are looking for an Account Manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Medium up to Large level customers.

The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.
This role will be based in London with possible moderate travel (maximum 25%)

Key job responsibilities
• Own strategy and commercial growth of our customers
• Drive revenue, adoption, and market segment share for our product
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
• Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Relay market segment needs and requirements back to internal Amazon teams
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
• Drive and accelerate spend adoption through advising customers on best practices for using our product
• Assess program risks, anticipate challenges, and provide escalation management when necessary

Basic qualifications

- Bachelor's degree or equivalent
- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
- Experience in business development, partner development, sales or alliances management
- Experience using data and metrics to determine and drive improvements

Preferred qualifications

- Experience in online advertising or high-tech products/services
- Experience solving problems with technology in the Automotive & Manufacturing industries
- Experience in cloud computing technologies
- Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services
- Experience working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT.
- Experience working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Account Manager , Amazon Shipping at Amazon rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Account Manager , Amazon Shipping is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in GB, London.
The job was posted on October 7, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Account ManagementB2b SalesBusiness DevelopmentRevenue GrowthAI MLGenaiAnalyticsDatabase

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where b2b sales was part of your work. What did you do?
Tell me about a project where business development was part of your work. What did you do?
Tell me about a project where revenue growth was part of your work. What did you do?
Walk me through how you've used AI ML in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Account Management, B2b Sales, Business Development, Revenue Growth, and AI ML. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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