JobgetherRemote · India
1h ago
AmazonPosted 2d ago
L1
Amazon Flex Program Manager, Amazon Flex
Amazon Flex Program Manager, Amazon Flex at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
BR, SP, Osascomidfull-time
AI in this role
Manage the Amazon Flex program strategy and initiatives to improve delivery quality, efficiency, and driver experience.
excelwordcmms
program-managementstrategic-planningstakeholder-managementprocess-improvementdata-analysis
As the Amazon Flex Program Manager, you will be responsible for the strategy and initiatives aimed at improving the quality and efficiency of the deliveries carried out by the program. To achieve your goals, you'll work with diverse areas of the organization, including technology, operations, and marketing. A successful program manager will work to enhance the experience of hundreds of drivers, both within operations and when carrying out delivery routes, through data analysis, identifying obstacles and problem spots, and implementing effective and well-defined standards. These improvements must be balanced with business needs and take into account key operational metrics. Effective stakeholder management skills are essential to balance these competing priorities and delivering effective solutions for our customers and drivers.
Key job responsibilities
Support long-term strategic planning to improve quality and efficiency.
Work closely with the areas of finance, marketing, capacity management, operations, engineering, and program management on process improvement and launch initiatives.
Develop, implement, and oversee reports, ensuring clear visibility of project milestones and performance.
Effectively influence stakeholders through collaboration and effective prioritization.
Be responsible for key performance indicators and work closely with stakeholders to understand everyday opportunities and challenges in order to implement short and long-term solutions.
Monitor the execution of projects and ensure that the delivery is at the appropriate quality level and in compliance with the expected deadline.
Navigate and resolve ambiguities by applying creative problem solving skills.
Identify and mitigate risks, preventing them from becoming larger problems.
Basic qualifications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's degree in a relevant field
- Experience in program or project management
- Advanced Microsoft Word and Excel experience
- Maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
- Computerized Maintenance Management System program experience
Preferred qualifications
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation, operation and maintenance
- Experience working in an analytical environment with cross-functional teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Skills and AI tools this role asks for
Program ManagementStrategic PlanningStakeholder ManagementProcess ImprovementData AnalysisExcelWordCmms
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where strategic planning was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Strategic Planning, Stakeholder Management, Process Improvement, and Data Analysis. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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