MashreqBusiness Banking Coordinator.
AI in this role
- Assist in mapping all service processes across all customer touch point for RBG.
- Help in improving the customer satisfaction level to ensure that all the survey scored to be at acceptable levels.
- Adhere to SLAs-TATs, to assure low rejection and decline levels & high quality of customer interaction.
- Implement solution to problem areas identifier.
- Assist in handle customer issue.
- Assist head of sales, business development managers, in preparing the sales approach plan/report for achieving annual/monthly result through defined targets assigned to every sales channel.
- Schedule & have product, marketing, credit and risk meeting with sales force.
- Assist monitoring sales result and measure results against goals set.
- To ensure quality of sales calls/visits including accuracy & completion of information to minimize risk fraud.
- Take ownership of customer complaint resolution.
Improve implementation of standards across the unit.
How we rate this
Business Banking Coordinator. at Mashreq rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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