Business Processes & Digital Solutions Intern

At ENGIE, every person plays a key role in accelerating energy transition. Make a difference and live a meaningful professional experience. Take on exciting challenges, grow in an innovative environment, and build a career that reflects who you truly are. Join us and be part of the adventure of the century!

We are looking for a Business Processes & Digital Solutions Intern to join our team in Madrid. You will be part of a cross-functional team that connects business, operations, and technology to drive continuous improvement across the organization.

You will get to understand how teams work, identify opportunities to streamline and optimize processes, and deliver operational and digital solutions that improve efficiency, scalability, and overall business performance. In this role, you will contribute to process optimization initiatives, support the management and enhancement of digital tools, and collaborate with stakeholders across different functions to help deliver effective and sustainable solutions.

Responsabilities

• Management of internal tickets and requests related to tools and processes
• User support for business systems and applications (CRM, ERP, ticketing platforms, etc.)
• Support in functional testing (QA/testing) of new features and system developments
• Data updates, basic configurations, and routine maintenance of business tools
• Preparation of operational reports and monitoring of key performance indicators (KPIs)
• Support in continuous improvement projects, including documentation, task tracking, and coordination activities
• Identification of recurring issues and assistance in root cause analysis and resolution efforts

Requirements

• Bachelor degree in Business Administration, Finances, Economics, Engineering, or similar.
• Proficiency in EXCEL and PPT.
• Fluent in English (B2-C1)
• Valuable knowledge of SAP, Power BI, and/or AI.

What we provide

• We will provide you with training plans tailored to your needs and interests.
• You will have a flexible schedule and a hybrid work system
• You will be part of a dynamic team where you will truly develop and grow as a professional.
• You will work with a multidisciplinary team that will support you at all times.
• You will be part of a network of professionals working to create a more sustainable world.

Committed to inclusion

At ENGIE we value and encourage diversity and inclusion. We are committed to accelerating the transition to a carbon neutral economy achieved through the integration of exceptional and diverse individuals who seek, support and strengthen the growth of others.

ENGIE is the answer if...

• You are looking for a solid professional project with professional projection.
• You value being part of the first independent energy group in the world.
• You want to grow and develop within a dynamic and challenging company.
• If you consider that your work, together with the efforts of the people who are part of the company, can and should have a positive impact on the environment.

If you want to be part of an international group, able to offer a wide variety of jobs in a dynamic and promising sector, we are waiting for you!