Cabling Infrastructure Manager, DCC Communities

AI in this role

AWS Infrastructure Operations seeks an Infrastructure Delivery Manager to lead our network capacity cabling infrastructure team. This leadership role combines technical expertise with people management to drive our Data Center Operations forward, focusing on delivering network capacity with zero rework targets.

The Infrastructure Delivery Manager will oversee the cabling infrastructure installation for inbound capacity and equipment while managing a growing team. Key responsibilities include developing sustainable processes, driving automation initiatives, and overseeing low voltage structured cabling across AWS data centers. The role requires expertise in budget tracking, strategic planning, and technical solution development to optimize delivery cycle times without compromising network availability.

As part of AWS Infrastructure Services, you'll join the team that maintains our global infrastructure powering millions of customer workloads. Working alongside software engineers, hardware specialists, and security experts, you'll help ensure reliable service delivery while optimizing costs. The position demands proven people management experience, strong technical understanding of data center operations, and a track record of process improvement and automation.

This role directly impacts AWS's global infrastructure, which includes the design, planning, and operation of our data centers, servers, storage, networking, power, and cooling equipment. You'll collaborate across AWS teams to maintain industry-leading safety and security standards while scaling our infrastructure to meet growing customer demands.

Success in this position requires balancing technical expertise with leadership skills, driving innovation while maintaining operational excellence, and contributing to our culture of continuous improvement. The ideal candidate will bring both strategic vision and hands-on experience to help take AWS Data Center Operations to the next level.

Key job responsibilities
Team Management and Development
-Prioritize and assign tasks to data center technicians and operators
-Recruit, train, and guide staff on industry best practices
-Host weekly staff meetings
-Ensure compliance with Amazon performance management standards

Operational Oversight
-Manage infrastructure installation from procurement through deployment
-Oversee cabling infrastructure installation in data centers
-Coordinate team resources for projects, emergencies, and maintenance
-Provide weekly reports to data center leadership

Process Improvement
-Develop and implement policies and procedures to meet industry standards and SLAs
-Manage tasks and deliverables across projects of varying sizes

Flexibility and Availability
-Support potential off-hours and on-call needs

A day in the life
This position requires on-site presence at AWS data centers to conduct supervision, team meetings, safety inspections and manage daily operations.

About the team
AWS Infrastructure Services powers the global cloud computing leader, maintaining data centers and equipment across 30+ regions with 99.99% uptime. Our diverse team of tackles complex supply chain challenges, implementing complex solutions for millions of customers.
AWS leads with over 200 services, continually innovating since pioneering cloud computing. We value diverse experiences, welcoming candidates from all backgrounds. Our inclusive culture prioritizes work-life balance through flexible arrangements and support for personal and professional growth.
AWS offers extensive development opportunities, including employee-led affinity groups, diversity initiatives, mentorship programs, and continuous learning resources, aiming to become Earth's Best Employer.

Basic qualifications

- 1+ years of management experience
- 2+ years of data center engineering or operations experience

Preferred qualifications

- Knowledge of networking infrastructure topology
- Experience installing physical data center equipment such as copper/fiber cabling and racks
- Experience leading process improvements
- Experience with technical writing, or experience with project management
- Experience in automating, deploying, and supporting large-scale infrastructure
- Bachelor's degree, or experience implementing lean principles
- Six-Sigma or equivalent certification, or Associate's degree
- Experience in procurement, supply chain, inventory management, contract management, lease administration or operations
- Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MS, Canton - 70,700.00 - 123,600.00 USD annually

How we score this

Cabling Infrastructure Manager, DCC Communities at Amazon scores 38 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.