Client Success Manager, Healthcare Revenue Cycle (West Coast candidates preferred!)

Experian is hiring a Client Success Manager, Healthcare Revenue Cycle (West Coast candidates preferred!) for a remote role open to applicants in United States. Level rates it ; you can apply on Level.

Level's read on this job

Little AI ●○○○ is how Level rates this customer service role: aI is not part of the work.
This is listed as a remote role.
Level classes it as a senior role.
Experian has 378 other open roles on Level.
This posting went up in the last few days.

AI in this role

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

WEST COAST CANDIDATES PREFERRED FOR THIS ROLE.

As a Client Success Manager, you will partner with both our Client Executive, on the Experian Health Sales team, regarding the expansion of the products.

You will also partner with the Relationship Manager, to build, and maintain, trusting relationships with our customers and partner with the Support and Optimization teams to ensure the best client experience.

You will understand our Experian Health product capabilities and provide consultative guidance to clients throughout their life cycle.

You'll have opportunity to:

Acclimate and understand, our client's implementation to facilitate updates, additions, and fixes to client setup
Partner with Customer Support, Optimization, Product, and Development teams to help clients navigate tickets and enhancement requests with minimal delay.
Evaluate customer use of Claimsource, Denial Manager, Enhanced Claim Status and (ERA) Electronic Remittance Advice products to recommend best practices configuration and solutions to improve the customer experience
Develop expertise in Claimsource, Denial Manager, Enhanced Claim Status and (ERA) Electronic Remittance Advice product suite
Partner with Relationship Manager on Quarterly Business Reviews, showcasing client successes and Return on investment for Claimsource, Denial Manager, Enhanced Claim Status and (ERA) Electronic remittance advice
Develop comprehensive strategies to improve client retention, engagement, and expansion by identifying important metrics and success factors.

WEST COAST CANDIDATES PREFERRED FOR THIS ROLE.
5+ years' experience in healthcare IT industry and healthcare revenue cycle required
3+ years' Healthcare Revenue Cycle Account Management experience, claim systems and ERA (electronic remittance advice)
2+ years' experience with Claimsource, Denial Manager, Enhanced Claim Status and Electronic Remittance Advice
2+ years' Salesforce or similar CRM expertise
2+ years' hands-on Epic expertise is beneficial
Epic Resolute HB/PB certification is beneficial
Travel to client sites required (20-25%)
Bachelor's degree or equivalent experience

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

Great compensation package and bonus plan
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Explore all our exciting benefits here: https://myexperianbenefits.com/

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

How we rate this

Client Success Manager, Healthcare Revenue Cycle (West Coast candidates preferred!) at Experian rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Client Success Manager, Healthcare Revenue Cycle (West Coast candidates preferred!) is an open job at Experian.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in United States, UNITED STATES, United States and is marked remote.
The job was posted on October 16, 2026.
Seniority: senior.
Applications are handled by Experian. Apply on Experian