Collection Specialist

Job Title

Job Description

Collection Specialist:
As a Collection Specialist you will be responsible for managing cash collection of customer portfolio by executing collection strategies, disputes registration and assignment to owners for swift resolution and following up with customers, monitoring delinquent accounts and performing cash application.

Your role:

• Execute the collection process for defined less complex customer portfolio to secure payment or payment commitments, follow up on promises, and, when applicable, claim payments from intermediaries or third-party collectors involved in the collections process

• Compiles and monitors delinquent account balances by implementing an effective overdue control and follow up for customer accounts that are late, overdue, potentially overdue, or at risk of being written off

• Ensures proper disputes registration and assignment to owners to optimize swift resolution

• Follow up on relevant queries and solving escalations in close cooperation with relevant stakeholders

You're the right fit if:

• You have a High School Diploma or Bachelor’s degree in F&A, Economics or Business Administration.

• 1+ years of experience in credit and collection, preferably in a multinational company or significant similar experience

• You are knowledgeable in SAP, Excel and Pivot Tables.

• You are detail‑oriented, organized, and comfortable working with data and numbers.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

This is an office role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.