Customer Experience - build with AI

Customer Experience - build with AI at Jobgether scores 65 out of 100 on AI centrality, which makes it a Level 3 role on this board.

Remote (US)Full-time

AI in this role

Shape AI-powered customer support systems, improve automated workflows, and handle complex support cases in an early-stage setting.

ai-support-systems

customer-experienceworkflow-automationprocess-optimizationai-evaluation

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience - build with AI based in United States.

This is a remote, full-time opportunity focused on shaping the future of AI-powered customer support in an early-stage environment.
The role combines hands-on customer experience with operational problem-solving and continuous improvement.
You’ll help evaluate and improve AI-driven support systems, workflows, and self-service experiences.
You’ll also take ownership of complex, sensitive, and high-stakes customer issues where human judgment and empathy are essential.
The position offers significant autonomy and the opportunity to identify gaps, build processes, and expand automation.
You’ll work closely with product, engineering, and operations teams to improve support quality and efficiency at scale.
This is a high-intensity environment suited to someone who enjoys rapid execution, ambiguity, and building systems from the ground up.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Customer ExperienceWorkflow AutomationProcess OptimizationAI EvaluationAI Support Systems

Questions you could be asked

Tell me about a project where customer experience was part of your work. What did you do?
Tell me about a project where workflow automation was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
How do you decide that one model's output is better than another's for a given task?
Walk me through how you've used AI Support Systems in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Customer Experience, Workflow Automation, Process Optimization, AI Evaluation, and AI Support Systems. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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