Data Center Facility Manager
AI in this role
Data Center Facility Manager responsible for hands-on maintenance, troubleshooting, and operational reliability of mission-critical electrical and mechanical infrastructure.
Data Center Facility Manger role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
Ensure staffing levels are maintained and grow with expansions
Be actively involved in ongoing construction activities
Coordinate daily with a multitude of third-party vendors ensuring adherence to contracted SLAs
Effectively and efficiently manage the operations budget and expenditures
Basic qualifications
- 5+ years of in a managerial/supervisory role with 5 or more direct reports experience
- 3+ years of electrical or mechanical experience
- 3+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience
Preferred qualifications
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience communicating technical details verbally and in writing
- Experience conducting interviews and making effective hiring decisions
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, or 3+ years of relevant work in a data center or other critical environment experience
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, OH, NEW ALBANY - 129,200.00 - 193,000.00 USD annually
How we score this
Data Center Facility Manager at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.
AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where data center operations was part of your work. What did you do?
- Tell me about a project where electrical systems was part of your work. What did you do?
- Tell me about a project where mechanical systems was part of your work. What did you do?
- Tell me about a project where troubleshooting was part of your work. What did you do?
- Tell me about a project where facilities management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Data Center Operations, Electrical Systems, Mechanical Systems, Troubleshooting, and Facilities Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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