Level

GSK

Director - ERP Data Analytics, AI & Automation Platform

GSK is hiring a Director - ERP Data Analytics, AI & Automation Platform for a remote role open to applicants in India. Level rates it ; you can apply on Level.

AI in this role

ai-automation

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.


Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.


Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

The Director, ERP Data Analytics, AI & Automation Platform is accountable for the strategy, governance, delivery and operational performance of GSK's ERP data, analytics, AI and automation platforms. The role leads the teams responsible for ERP analytics, data provisioning, visualization, conversational AI and intelligent automation and enterprise reporting capabilities, ensuring these capabilities enable trusted data, actionable insights, operational efficiency and business value across the ERP landscape

The Director leads a portfolio of ERP data, analytics, AI and automation capabilities, including:

  • SAP BW and BW/4HANA

  • SAP BusinessObjects, Analysis for Office and Lumira

  • SAP Business Data Cloud (BDC)

  • SAP Analytics Cloud (SAC)

  • SAP Datasphere (DSP)

  • Power BI

  • Conversational AI for ERP data and insights

  • SAP Business Process Automation (SAP BPA)

  • ERP-focused AI and intelligent automation capabilities

  • SAP Joules

The role provides leadership across ERP Data Analytics and ERP AI & Automation teams and is accountable for platform strategy, service delivery, architecture, governance, technology lifecycle management, vendor management and continuous innovation.

Key Responsibilities

  • Lead the ERP Data Analytics, AI & Automation Platform, providing strategic direction, people leadership and operational accountability across analytics, data provisioning, visualization, conversational AI and automation capabilities.

  • Define and execute the platform strategy, roadmap and operating model, ensuring alignment with ERP transformation, enterprise data strategy, AI priorities and business objectives.

  • Lead ERP analytics and data platform modernization, including ECC to S/4HANA transformation initiatives and the adoption of SAP BW/4HANA, SAP Business Data Cloud, SAP Analytics Cloud, SAP Datasphere and Power BI.

  • Own the architecture, governance and lifecycle management of ERP analytics, data and AI platforms, ensuring scalable, secure and sustainable solutions.

  • Establish trusted, governed and reusable data products, ensuring data quality, integration, semantic consistency and a single source of truth across enterprise reporting and analytics.

  • Drive the adoption of AI, Conversational AI and Intelligent Automation capabilities, including SAP Business Process Automation, delivering measurable business value, productivity gains and enhanced user experiences.

  • Ensure compliance with data governance, privacy, cyber security, audit, regulatory and pharmaceutical industry requirements, including validated systems and data integrity standards.

  • Oversee platform operations and service delivery, driving engineering excellence through DevOps, automation, performance optimization, service reliability and continuous improvement.

  • Partner with business leaders, ERP product teams and enterprise stakeholders to shape demand, prioritize investments and maximize adoption and value realization from analytics, AI and automation capabilities.

  • Manage platform budgets, strategic vendors and delivery partners, providing executive oversight of performance, risks, financials and strategic outcomes.

Minimum Level of Job-Related Experience Required

  • 18+ years of experience in ERP, Data & Analytics, AI, Automation or Enterprise Technology roles, including leadership of global teams, business-critical platforms and large-scale transformation initiatives.

  • 5+ years of leadership experience managing enterprise data, analytics, AI, automation or ERP platform teams, including people, budgets, vendors and strategic roadmaps.

  • Proven experience defining and executing technology strategies, operating models and multi-year transformation roadmaps aligned to business objectives.

  • Strong experience leading SAP ECC and/or S/4HANA environments, including ERP transformation, analytics modernization and enterprise data platform initiatives.

  • Deep knowledge of enterprise analytics and data platforms, including SAP BW, BW/4HANA, SAP Analytics Cloud (SAC), SAP Datasphere (DSP), SAP Business Data Cloud (BDC), Power BI or equivalent technologies.

  • Experience driving AI, Generative AI, Conversational AI and Intelligent Automation capabilities, including governance, enterprise adoption and value realization.

  • Strong understanding of data governance, enterprise architecture, cyber security, privacy, risk management, audit and regulatory compliance within large global organizations.

  • Proven experience managing strategic vendors, managed service providers and multi-million-dollar technology budgets, with accountability for service delivery and business outcomes.

  • Demonstrated ability to lead geographically distributed teams and collaborate effectively across regions, cultures and business functions, preferably within global pharmaceutical, healthcare or other highly regulated industry environments.

  • Strong executive communication and stakeholder management skills, with the ability to influence senior business and technology leaders, drive alignment and build consensus across complex organizations.

JobRelated Experience sections above that are required for the job.

  • SAP certifications in SAP BW/4HANA, SAP Analytics Cloud (SAC), SAP Datasphere, SAP Business Data Cloud (BDC), SAP S/4HANA or SAP BTP preferred.

  • Microsoft certifications in Azure Data & AI, Power BI, Data Engineering or AI solutions preferred.

  • Agile, Scrum, SAFe, PMP or equivalent project/program management certifications desirable.

  • ITIL Foundation (or higher) certification and experience operating enterprise-scale service management models preferred.

  • AI, Cloud, Enterprise Architecture or Data Governance certifications desirable.


Skills

Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

 

 

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.

GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.

If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.

 

How we rate this

Director - ERP Data Analytics, AI & Automation Platform at GSK rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI Automation

Questions you could be asked

  1. Tell me about a workflow you automated with AI tools, end to end.
  2. Describe a typical day in a role like this one: which parts run through AI directly?
  3. If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

  • List these exact terms on your resume: AI Automation. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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