EL Sales Support Retail with fluent English-ELECTRIFICATION

AI in this role

Support sales organizations and retail customers with proposal processes, account reconciliations, and workflow improvements.

sapsalesforcemicrosoft-tools

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

EL Sales Support Manager - Commercial Operations

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization EL / Retail and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: #L-Hybrid

This role is based in Mexico and supports the Marketing and Sales Organization in the US.

You will be mainly accountable for:

Review and process Cash App output files to ensure accurate categorization prior to routing them to the appropriate processing teams.
Leverage customer portals to validate transaction categorization and enhance records with additional details as needed.
Proactively identify open AR items, unapplied credits, and overdue balances to support account reconciliation efforts.
Create workflows for clearing disputes realted to retail accounts.
Identify process gaps, handoff risks, and operational bottlenecks across workflows.
Recommend and support process improvement initiatives to enhance efficiency and accuracy.

Qualifications for the role
You have 2-3 years of experience in Sales Support Role
Possess an enhanced knowledge of SAP, Salesforce, Microsoft tools.
Degree in Business, Administration or Engeneering
You are at ease communicating in English

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we score this

EL Sales Support Retail with fluent English-ELECTRIFICATION at ABB scores 0 out of 100 for how much of the daily work is AI. That makes it AI Level 1 of 4 (Little AI). The level is about AI in the job, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

AI Level 480 to 100
AI Level 360 to 79
AI Level 240 to 59
AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

SapSalesforceMicrosoft Tools

Questions you could be asked

What's a project where you used Sap hands-on?
Walk me through how you've used Salesforce in your day-to-day work.
What are the limits of Microsoft Tools that you've run into, and how did you work around them?

Adapt your resume

List these exact terms on your resume: Sap, Salesforce, and Microsoft Tools. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

Want your resume actually rewritten for this job?

The free preview above is everything we have today. A full resume rewrite is not live yet and has no price set. Join the waitlist and we will email you if we open it.