Engineering Operations Technician, ADC InfraOps DCEO
AI in this role
Engineering Operations Technician performs hands-on electrical and mechanical equipment maintenance and troubleshooting in secure data centers.
This position requires that the candidate selected be a US citizen and currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center.
- Troubleshoot of facility and rack-level events within internal SLAs.
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements.
- Provide support to Data Center Operations technicians.
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work.
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights).
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.).
- Utilize internal CMMS to manage building workflows and spare part inventory.
- Supervise contractors who perform servicing or preventive maintenance.
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites.
- Fully comply with all physical security procedures and policies.
- Drive innovation while reducing operational costs in the facilities.
- Manipulate small wires and objects.
Perform the following tasks, with or without reasonable accommodation:
- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
- Bend or twist the body into unusual positions while working
- Push or pull heavy objects into position
- Work in noisy environments
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic qualifications
- 4+ years of relevant work experience
- Experience with BMS and EPMS control systems and data collection or trending
- Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred qualifications
- CFC license
- operating engineering license such as DC II, DC III, or equivalent
- 2+ years of data center engineering experience
- Electrical or mechanical Journeyman License
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, San Antonio - 37.64 - 65.91 USD hourly
How we score this
Engineering Operations Technician, ADC InfraOps DCEO at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.
AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where mechanical troubleshooting was part of your work. What did you do?
- Tell me about a project where electrical maintenance was part of your work. What did you do?
- Tell me about a project where hvac was part of your work. What did you do?
- Tell me about a project where root cause analysis was part of your work. What did you do?
- Walk me through how you've used Cmms in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Mechanical Troubleshooting, Electrical Maintenance, Hvac, Root Cause Analysis, and Cmms. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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