Epic Systems Support - Senior Associate

AI in this role

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Epic Systems Support - Senior Associate, you will specialize in providing consulting services for Epic software solutions, helping clients optimize operational efficiency through analysis, implementation, training, and support. Within our Business Application Consulting practice, you will leverage your skills to assist clients in achieving their strategic objectives by integrating and utilizing business applications effectively.

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward isn’t clear. This role involves using critical thinking to break down complex concepts and developing a deeper understanding of the business context and how it is evolving.

In this role at PwC Acceleration Center Mexico, you will respond effectively to diverse perspectives and needs, using a broad range of tools and methodologies to generate new ideas and solve problems. You will uphold professional and technical standards, interpreting data to inform insights and recommendations, and using reflection to enhance strengths and address development areas.

Responsibilities

- Analyzing client needs to implement Epic software solutions effectively
- Providing training and support for seamless integration of Epic applications
- Utilizing analytical reasoning to optimize operational efficiency for clients
- Collaborating with clients to understand and address their business transformation goals
- Applying business analysis techniques to enhance healthcare technology solutions
- Managing electronic health record (EHR) systems to improve health data analytics
- Supporting digital transformation initiatives within healthcare technology environments
- Developing strategies for implementing technology in public health initiatives
- Engaging in continuous learning to adapt to changes in digital healthcare trends
- Building meaningful client connections to foster long-term relationships

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for a Master's or Masters of Business Administration degree
- Demonstrating proficiency in Epic Software and Electronic Health Record (EHR) Management
- Utilizing analytical reasoning and business analysis skills in healthcare technology
- Embracing digital transformation and business transformation initiatives
- Applying health data analytics to inform strategic decisions
- Navigating complex client support scenarios with creativity and intellectual curiosity
- Developing meaningful client relationships through effective communication and active listening

Travel Requirements

Up to 20%

Job Posting End Date

How we score this

Epic Systems Support - Senior Associate at PwC scores 12 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.