Level

Serco

Estates Supervisor

AI in this role

 

Amersham Hospital, HP7 0JD
Permanent, Full Time (37.5 hours per week, predominantly Mon-Fri between 08:00 and 17:00. Some weekend, evening, night work and participation in an on-call rota will be required)

Up to £50,000 per annum + excellent benefits

 

Ready to impact a better future?

As an Estates Supervisor in our Health team, you’ll lead and support a multidisciplinary estates maintenance team, helping to ensure critical hospital infrastructure remains safe, compliant and fully operational. Your work will directly support patient care by maintaining the environments, systems and equipment healthcare professionals rely on every day.

This is a role with real purpose. You'll oversee planned preventative maintenance and reactive works across hospital facilities, driving high standards of safety, compliance and service delivery. By leading a skilled team and supporting continuous improvement, you'll help create a positive impact on communities while ensuring our work continues to touch lives every day.

 

What you’ll do as an Estates Supervisor

  • Lead and supervise mechanical, electrical and building fabric maintenance activities across the hospital estate.
  • Manage and develop a team of directly employed colleagues, including performance management, training, welfare and development.
  • Ensure planned preventative maintenance and reactive works are delivered safely, efficiently and in line with contractual, statutory and healthcare requirements.
  • Oversee permit-to-work processes, risk management activities and compliance audits.
  • Monitor and maintain accurate records within the Computer-Aided Facilities Management (CAFM) system to support performance reporting and compliance.
  • Build strong relationships with customers, stakeholders, contractors and internal teams to deliver operational excellence and continuous improvement.

 

Does this sound like you?

  • Completion of a recognised apprenticeship, Higher National Certificate (HNC) or equivalent technical qualification.
  • Significant experience in a supervisory role within estates, facilities management or building services maintenance.
  • Strong knowledge of mechanical and electrical building services and relevant health and safety legislation.
  • Excellent communication, organisational and people management skills.
  • Confident using Microsoft Office applications and maintenance management systems.
  • Committed to delivering high-quality customer service, innovation and continuous improvement.

 

What we offer

  • 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
  • Up to 6% contributory pension scheme
  • Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
  • Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
  • Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
  • Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
  • Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

 

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

 

Let’s impact a better future, together. Apply today.



 

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

  • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
  • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).


For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.

How we rate this

Estates Supervisor at Serco rates 39 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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