Level

ABB

Field Service Engineer

AI in this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager

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Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.


This role is contributing to the EL service business in China.

You will be mainly accountable for:
  • Assist to work out service solutions & implement it for Project; Provide on-site installation & commissioning for MNS & Digital products , monitor project progress as scheduled
  • Take care of on-site quality problems & support customers to solve quality issues，collect information incl. customer feedbacks、quality issues, etc. to make further analysis for better improvement
  • Deliver the equipment safely to customers; coordinate with in-/out-side resources to shoot troubles in project execution，Offer professional trainings to customer
  • Assist service sales to develop biz market & maintain customer relationship

Qualifications for the role
  • Bachelor Degree
  • 2 years or above relevant working experience
  • major in Electrical Engineering, Automation and other related professional
  • Fluent written and spoken language skills in both English and Chinese
  • Good communication skills, flexibility, teamwork spirit. Adapt to frequent biz travels，Can adapt to work in harsh conditions


More about us
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we score this

Field Service Engineer at ABB scores 31 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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