Field Service Technician

AI in this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager

The work model for the role is: {onsite}

You will be mainly accountable for:

Execute Service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines,
Deliver excellent customer service to satisfy customers,
Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.),
Creates and maintains a good relationship with customers and understands their needs,
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities,
Prepares all documents and reports to be signed by the customer representative,
Reports work done in a timely manner and follows up when needed,
Applies safety rules and safe practices as well as environmental responsibilities,
Reports unsafe practices and incidents.

Qualifications for the role

Vocational school or associate degree with electrical/electronics,
At least 2 years of service technician experience in manufacturing or electrical industry,
Knowledge of frequency convertors basics. Intermediate English skills, Turkish language is must,
MS Office Skills is a must,
Dynamic and enthusiastic profile with continuous-development mindset,
Flexibility and quick adaption to frequent scheduling updates,
Up to 70% travel required,
Current car driving license (type B)

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we score this

Field Service Technician at ABB scores 37 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.