Global Continuous Improvement Management Specialist

CMA Ships, a subsidiary of the CMA CGM Group, covers all facets of the maritime business: from the fleet management of the vessels to that of the crew members.
CMA Ships is also a team of experts responsible for implementing innovative solutions and making CMA CGM vessels more energy efficient.

THE ROLE

In a fast-moving and international shipmanagement environment, the role contributes to CMA SHIPS operational excellence by driving a structured and sustainable continuous improvement approach.

The mission is to identify and prioritize improvement opportunities, lead cross-functional initiatives, and support teams in applying consistent Lean and problem-solving methodologies.

WHAT ARE YOU GOING TO DO ? 

As per company standards, you shall:

• Comply with IMS and all relevant international rules and regulations;
• Ensure all your duties in accordance with quality, health, safety, environmental and ethics policies;
• Propose a continuous performance improvement plan which will be reported and reviewed on a periodical basis;

1. Continuous improvement plan

• Identify, assess and propose prioritization of improvement opportunities which can arise from process reviews, audits, non-conformities, incidents, near-misses, PSC, investigations, vetting observations and operational feedback;
• Maintain and monitor the continuous improvement initiatives;
• Track progress, report outcomes and ensure improvements are sustained over time.
• Lead selected improvement projects while supporting teams in delivering their own initiatives.
• Facilitate cross-functional workshops, coordinate stakeholders;
• Consolidate continuous improvement indicators and report trends, risks and recommendations

1. Methods and knowledge sharing

• Standardize feedbacks management tools and methods; Ensure that we learn from experience.
• Support and coach the different departments in strengthening root cause and problem-solving methods;
• Ensure the correct application of those techniques;
• Conduct review meetings on a regular basis;
• Define, monitor and communicate on associated indicators;
• Identify cross-fleet trends and recurring issues;
• Develop and encourage sharing of good practices and lessons learned across the fleet and shore departments;

1. Internal audit

• Take part in the internal audit programme

WHO ARE WE LOOKING FOR ? 

• Master’s degree in engineering or maritime studies or quality, or equivalent experience as a seagoing officer or superintendent with a specialization on continuous improvement;
• Effective verbal, written and presentation skills in English
• Expertise on continuous improvement tools (LEAN, RCA, Failure Mode Effect Analysis)
• Internal auditor qualification (ISO / ISM)
• At least 5 years of relevant experience in continuous improvement, operational excellence, process improvement including a significant part in a regulated operational environment;
• Maritime experience preferred (shipmanagement, onboard or technical/marine superintendence).
• Successful Proven experience in facilitating workshops and managing transversal project without hierarchical authority;
• Ability to translate data into clear recommendations and decisions;

Come along on CMA CGM’s adventure