JobgetherRemote · India
just now
AmazonPosted 1w ago
L1
Global Mile Operations Specialist, Exports Supply Chain
Global Mile Operations Specialist, Exports Supply Chain at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
CN, 13, Beijingmidfull-time
AI in this role
Provide operational support, manage inventory metrics, and coordinate logistics with 3PL providers.
ms-officeexcel
logistics-operationsinventory-managementwmsprocess-improvement
We're seeking a highly driven and motivated individual with operational logistics experience and an innovative, hands-on approach to join our OTIS Ops team. This role involves daily operational task resolution and continuous communication with 3PL providers and Amazon teams — to drive KPI performance and operational excellence.
This is an opportunity to be at the forefront of fulfillment center operational transformation, working with logistics operations and driving meaningful improvements at the fulfillment center.
Key job responsibilities
Provide reactive and proactive support to 3PL providers and Amazon internal teams on inventory management operations
Resolve daily operational challenges in collaboration with 3PL partners and Amazon stakeholders
Monitor and track inventory metrics management; support data collection, analysis, and improvement plan execution
Support WMS new feature testing (UAT/PVT), bug reporting, and on-site rollout
Draft, maintain, and roll out outbound SOP/SJI; deliver training to 3PL associates
Support the launch and testing of new ICQA projects and features at the 3PL site
Communicate with 3PL partners and internal teams on issue escalations, corrective actions, and project updates
A day in the life
You will work closely with the ICQA Program Manager at the 3PL fulfillment center. A typical day may include: testing a new WMS feature and documenting results, analyzing ICQA metrics trends to identify root causes and implementing improvement plan, training 3PL on updated SOPs, coordinating with internal Amazon teams to resolve inventory defects, or preparing data for a weekly business review. No two days are the same — you will need to balance reactive problem-solving with proactive improvement initiatives.
Basic qualifications
- · Being proactive in attitude, open minded, learn & be curious, result driven
- · Communication – ability to communicate with internal/external stakeholders clearly and concisely on domain operational issues
- · Experience in executing/managing operational process
- · MS Office proficiency (Word, Excel, PowerPoint) – especially in Excel, being skillful to mine voluminous data for specific detail according to instructions provided.
- · Ability to work under pressure with high volume workloads or complex circumstances; comply with Service Level Agreement is also required
- · Good written and reading skills in English
Preferred qualifications
- Tech skills, such as SQL, Python (process automation) is a plus
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Logistics OperationsInventory ManagementWmsProcess ImprovementMs OfficeExcel
Questions you could be asked
- Tell me about a project where logistics operations was part of your work. What did you do?
- Tell me about a project where inventory management was part of your work. What did you do?
- Tell me about a project where wms was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Walk me through how you've used Ms Office in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Logistics Operations, Inventory Management, Wms, Process Improvement, and Ms Office. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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