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Hastings Direct

Head of AI Governance and Control

Hastings Direct is hiring a Head of AI Governance and Control. Level rates it ; you can apply on Level.

AI in this role

Head of AI Governance and Control providing independent oversight across the end-to-end AI lifecycle and compliance.

ai-governancecompliancerisk-managementproject-management

Hastings Direct is an agile, data and digitally focused general insurance provider to the UK market, offering a full range of car, van, bike and home insurance products. But it’s our attitude and the way we run our business that makes us different.  

 

It’s a dynamic, flexible, fun and constantly changing environment, so it takes a certain kind of individual to thrive here - just ask any of our ~4700 colleagues. If you’re clearly a Hastings Direct person, you’ll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have some fun along the way!    

 

About the role

The Head of AI Governance and Control will be part of the CIO Change and Governance Leadership team. This role provides independent oversight across the end-to-end AI lifecycle, creating a single governance function that delivers transparency, accountability and control assurance for all AI initiatives across the organisation. 

 

You will operate as the central point for monitoring, prioritisation, decision-making and reporting of AI activity across the organisation, ensuring that AI solutions generate value whilst remaining compliant with regulatory, legal, security and ethical requirements. 

  

About you 

·       Significant experience in a fast-paced and constantly evolving market, with previous experience leading and delivery AI projects as well as a strong track record of successful project delivery. 

·       Detailed financial and analytical abilities, inquisitive nature and not settling until all questions answered and understood. 

·       Articulate and have ability to analyse information and translate to team members, and equally take technical solutions and translate them into business terminology. 

 

Regrettably we are unable to offer sponsorship for this role
 

Benefits:

·       Competitive salary and £6k car allowance

·       Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail

·       Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus

·       Physical wellbeing – as a Band 5 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen

·       Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

·       Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

·       There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

 

 

 

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

31/10/2026

How we rate this

Head of AI Governance and Control at Hastings Direct rates 70 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI GovernanceComplianceRisk ManagementProject Management

Questions you could be asked

  1. Tell me about a project where ai governance was part of your work. What did you do?
  2. Tell me about a project where compliance was part of your work. What did you do?
  3. Tell me about a project where risk management was part of your work. What did you do?
  4. Tell me about a project where project management was part of your work. What did you do?
  5. Describe a typical day in a role like this one: which parts run through AI directly?

Adapt your resume

  • List these exact terms on your resume: AI Governance, Compliance, Risk Management, and Project Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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