Identity & Access Expert (Auth0)

This is a hybrid position - 3 days in the office and two work-from-home. Our Office is in Bucharest.

One of the world's leading energy companies, ENGIE is present across the entire energy chain, in electricity and natural gas, from upstream to downstream. By placing responsible growth at the heart of its businesses (energy, energy services and the environment), its mission is to meet major challenges: meeting energy needs, ensuring security of supply, combating climate change, and optimising the use of resources.

GBS is part of ENGIE, partnering with the support functions for the ENGIE's Business Units and Corporate. It currently has 7 Business Support functions: purchasing, consulting, finance, real estate and logistics, legal, human Resources, information systems. By 2025, GBS is ENGIE's "transition maker" for support function excellence. Amplifying ENGIE's net zero mission, we provide a competitive edge through efficient operations, strategic resource allocation, and pioneering in culture and technology.

What we are looking for:

We are seeking an experienced Identity Engineer with strong expertise in Auth0 and Customer Identity & Access Management (CIAM), combined with solid knowledge of OKTA technologies. 

This role focuses on delivering secure and scalable authentication solutions for customer-facing applications, while contributing to the evolution of the overall identity ecosystem. 

As part of a global Identity & Access Engineering team, you will design and maintain identity solutions, ensuring a balance between security, user experience, and operational efficiency. 

Responsibilites:

• Auth0 Engineering & Configuration: Design, implement, and maintain authentication and authorisation solutions using Auth0, including user flows, rules/actions, and identity federation.
• Customer Identity (CIAM): Develop and optimise customer identity journeys, ensuring seamless and secure user experiences across applications.
• OKTA Core Support & Enhancement: Configure and maintain OKTA core functionalities such as SSO, MFA, and lifecycle management, ensuring alignment with global IAM standards.
• Cybersecurity & ISPM Contribution: Participate in the implementation and monitoring of identity security controls, including Identity Security Posture Management (ISPM) features.
• OKTA Workflows Contribution: Contribute to the development of workflows for automation of identity processes (basic to intermediate complexity).
• Integration & APIs: Integrate identity platforms with applications using standard protocols (OAuth2, OpenID Connect, SAML) and APIs.
• Incident & Problem Support: Provide support for complex identity-related issues and contribute to root cause analysis and remediation actions.
• Security & Compliance: Ensure authentication mechanisms and identity processes comply with security standards and regulatory requirements.
• Collaboration: Work with application teams, product teams, and cybersecurity stakeholders to design and implement appropriate identity solutions.
• Documentation: Maintain clear documentation of configurations, architectures, and processes.
• Continuous Improvement: Contribute to improving identity services, tools, and practices.
• Agile Methodology: Participate in agile team activities and manage tasks using a Kanban approach

Requirements:

Soft Skills 

• Communication: Excellent verbal and written communication skills in English. Ability to convey technical information to non-technical stakeholders clearly and concisely. 
• Teamwork: Strong ability to work collaboratively in a diverse, international team. Adaptable to different working styles and cultures. 
• ProblemSolving: High analytical and problem-solving abilities. Capability to think critically and troubleshoot issues effectively under pressure. 
• Customer Focus: Strong customer service orientation. Commitment to understanding and meeting the needs of internal clients. 
• Time Management: Efficient time management and multitasking skills. Ability to prioritize tasks and manage workload effectively in a fast-paced environment. 
• Adaptability: Flexible and able to adapt to changing circumstances and requirements. Eager to learn and stay updated with new technologies and processes. 

Technical Skills (Preferred) 

• Auth0: Advanced expertise (CIAM, authentication flows, rules/actions) 
• OKTA Core: Solid experience (SSO, MFA, lifecycle management) 
• OKTA Workflows: Basic to intermediate understanding. 
• Identity Protocols: OAuth2, OpenID Connect, SAML 
• ISPM / Security: Basic exposure to identity security concepts 
• API integration (REST, JSON)  

Qualifications 

• Bachelor’s degree in information technology, Computer Science, Cybersecurity, or a related field, or equivalent work experience 
• Proven experience in Identity & Access Management, preferably in a large international environment 
• Professional proficiency in English (written and spoken) is mandatory 
• Strong hands-on experience with OKTA platform and related technologies 
• Experience working in engineering or advanced support (L3) roles 
• Certifications in relevant technologies (OKTA, IAM, security) are a strong plus 
• Experience with automation and workflow tools in IAM context is highly desirable 

Benefits:

• Private health insurance for you and your family;
• Opportunities for ongoing personal and professional development;
• Meal tickets;
• Work-life balance;
• Annual extended holiday entitlement, depending on the length of employment.

Only candidates selected for interviews will be contacted.

If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf.

ENGIE is an Equal Opportunity Employer. Our commitment is unwavering: we do not discriminate based on race, color, age, sex, religion or religious creed, national origin, marital status, gender expression, genetic information, sexual orientation, ancestry, mental or physical disability, military or veteran status, or any other characteristic protected by law.