Level

NCC Group

Inside Sales Co-ordinator

AI in this role

This position will be sat alongside the sales team providing bespoke repeat order/renewals support for the Netherlands Sales Team. The main function of the role is to ensure that our mandated sales process is followed at all times in order to comply with our regular ISO audits and to guarantee that the sales lifecycle is transparent and performing to KPI standards. 

Key Responsibilities

Liaise directly with the Customers, vendors and internal departments in a timely fashion.    Working with the client from the beginning of the renewals process, through to delivery, including;  
  • Attending scoping calls (if required) 
  • Requesting pricing from vendors  
  • Creating proposals and quotes 
  • Follow up calls  
  • Managing the pipeline ensuring orders are placed in a timely fashion  
  • Checking won work (all documentation is present and correct) 
  • Ensuring full and clear invoicing profiles are completed. 
  • Making sure all essential information for smooth job delivery is updated on the system 
  • Maintenance of account records on the Salesforce CRM system 
  • Working as part of the wider account team  

Skills, Knowledge & Expertise

  • Must be fluent in Dutch and English  
  • Must be process driven and have exemplary accuracy and attention to detail skills. 
  • Experience in a Customer Success/Customer Service/Customer Satisfaction focused position. 
  • Candidates will need strong organisational and communication skills. 
  • Able to use initiative as well as work as part of a team. 
  • Self-motivated and enthusiastic. 
  • Strong business work ethic. 
  • Knowledge of Salesforce would be beneficial. 
  • MS Office particularly Word, powerpoint & Excel 

How we rate this

Inside Sales Co-ordinator at NCC Group rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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