Insights Analyst

Job title:

Job Description:

🕒 Permanent role - 37.5 hours a week
📍 Hybrid role with 2 or 3 days a week in Warminster

🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at BPSS level.

What you’ll be doing

• Work directly with stakeholders to understand challenges, ask the right questions and identify opportunities for improvement.
• Analyse training, safety and operational data to identify trends, risks, opportunities and actionable insights.
• Develop dashboards, reports and visualisations that support effective decision-making.
• Turn data into compelling stories that help leaders understand performance and make evidence-based decisions.
• Identify opportunities to improve efficiency through automation, standardisation and improved reporting.
• Present findings confidently to both technical and non-technical audiences.
• Collaborate across multidisciplinary teams while retaining the freedom to investigate issues in depth.
• Operate confidently in environments where requirements evolve and answers are not always obvious.
• Champion evidence-based decision-making and continuous improvement across the organisation.

What we’re looking for

We're looking for someone who:

• Is naturally curious and enjoys understanding how people, processes and organisations work.
• Has experience working with complex, large-scale data in operational or mission-critical environments.
• Wants to understand the story behind the numbers, not just the metrics themselves.
• Has experience using data and analytics to solve genuine business or operational problems.
• Can build trusted relationships with stakeholders and communicate complex ideas simply.
• Is comfortable working independently, taking ownership and navigating ambiguity.
• Enjoys collaborating with others and contributing to a supportive, high-performing team.
• Can move comfortably between stakeholder conversations and detailed analytical investigation.
• Is motivated by helping people make better decisions through evidence and insight.
• Can confidently explain findings in plain English whilst being able to defend the analysis behind them.

Essential Skills/Experience/Qualifications

• Strong practical experience in data analysis, business intelligence or advanced analytics.
• Experience using Power BI, Excel and modern analytical tools to create meaningful insight products.
• Good understanding of data modelling, databases and data quality principles.
• A track record of translating data into actionable recommendations and measurable outcomes

Desirable Skills/Experience/Qualifications

• Knowledge and experience of collective training
• Knowledge of the military/Army

About ACTS (Army Collective Training Service)

The OMNIA® Training consortium brings together five leading UK defence training organisations: Capita, Raytheon, Rheinmetall, Cervus and Skyral. As the British Army’s Strategic Training Partner (STP), OMNIA has a clear mission: to transform collective training over the next 15 years and deliver world-class training for the British Army.

Working with the Land Warfare Centre (LWC), OMNIA will schedule, plan, design, deliver and assure collective training across the Army’s Collective Training System (ACTS), while also delivering the Collective Training Transformation Programme (CTTP). This generational opportunity will enable more relevant, challenging and safe training, helping the British Army to fight and win. Central to this mission is the ability to set and measure training performance against requirements, assure operational readiness, and capture associated training and safety risks.

What’s in it for you?

• Salary up to £50,000 depending on skills and experience
• Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks — all designed to support your wellbeing and personal growth.
• Onsite, secure parking
• Rewarding role making a real difference to those joining and progressing within the British Army
• Flexible working

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

Capita is committed to an inclusive, barrier-free recruitment process. We’re a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at reasonableadjustments@capita.com or call 07784 237318.
For more on equal opportunities and available adjustments, visit the Capita Careers website.
 

For general queries, email CPScareers@capita.com.

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