Intern - People Operations - CX

Key Responsibilities

• Assist in maintaining accurate employee data for KSA employees by processing routine updates under close supervision.
• Support employee lifecycle transactions such as new hire documentation, employee record updates, and transfers, with guidance from senior team members.
• Assist with periodic data audits by validating records and flagging discrepancies for review.
• Help keep HR systems up to date and support data alignment across HR platforms in coordination with the team.
• Respond to routine employee HR inquiries under guidance, ensuring a professional and service-oriented experience, and escalate questions to senior team members as needed.
• Support the processing of standard employee requests, including HR letters, salary certificates, leave balance inquiries, and basic employee data updates.
• Assist in preparing documentation for GOSI registrations, updates, and removals, ensuring completeness and accuracy.
• Support medical insurance enrollment tasks and help employees with basic queries.
• Assist in preparing Qiwa contract documentation under guidance.
• Develop foundational knowledge of KSA people operations requirements and government systems (e.g., GOSI, Qiwa, Mudad).
• Support onboarding and offboarding coordination, including documentation, system updates, and clearance steps in line with procedures.
• Support the preparation of basic reports and data summaries for senior HR team review.
• Maintain organized and accurate employee records to support audits and internal reviews.
• Contribute ideas for process improvements and perform additional tasks as assigned by the team.

Skills, Knowledge and Expertise

• Currently pursuing or recently completed a Bachelor’s degree in Human Resources, Business Administration, or a related field.
• No prior work experience required; coursework, volunteering, or project exposure to HR is a plus.
• Eligible for a Co-op / Tamheer training program (3–6 months).
• Familiarity with Google Workspace; exposure to HR systems (e.g., BambooHR, Jira) is a plus.
• Interest in Saudi labor laws and HR regulations, with a willingness to learn government platforms such as GOSI and Qiwa.
• Strong communication and interpersonal skills, with the ability to interact professionally across teams.
• High attention to detail, strong organizational skills, and eagerness to learn in a fast-paced environment.
• Arabic: Native — spoken and written
• English: Professional proficiency — spoken and written.