HR Manager

Key Responsibilities

• Act as the first point of contact for HR matters across the US business, providing practical and timely support to employees and managers.
• Manage, support and develop the HR Coordinator, providing direction and oversight of day-to-day HR administration and processes.
• Manage employee relations matters independently, including performance, conduct, attendance, absence and other employee issues, ensuring a fair, consistent and compliant approach.
• Provide coaching and practical HR guidance to managers, helping them confidently manage and develop their teams.
• Oversee the full employee lifecycle, including recruitment, onboarding, probation, performance management, employee engagement, development and offboarding.
• Manage the end-to-end recruitment process, partnering with hiring managers to understand requirements and deliver timely, high-quality hires.
• Support managers with performance conversations, employee development and engagement initiatives.
• Ensure HR policies, processes and practices are applied consistently and remain compliant with relevant US federal, state and local employment requirements.
• Support the development and implementation of HR policies, processes and ways of working as the US organisation continues to grow.
• Identify opportunities to improve HR processes and the overall employee experience.
• Support organisational change and business growth, ensuring employees and managers receive effective HR support throughout periods of change.
• Work closely with the wider HR team to maintain consistency and alignment across regions while recognising the specific requirements of the US business.
• Contribute to wider HR initiatives and projects relating to culture, talent, engagement and organisational development.

Skills, Knowledge and Expertise

• Demonstrated experience as an HR Manager, Senior HR Generalist, People Manager or similar hands-on HR role, ideally within a fast-paced or growing organisation.
• Strong knowledge of US employment law and HR practices, with experience supporting employees in Georgia preferred.
• Multi-state HR experience would be advantageous.
• Strong employee relations experience, with the confidence and judgement to manage cases independently.
• Experience advising, coaching and supporting managers on a broad range of people matters.
• Experience managing, coaching or developing junior HR team members is preferred.
• Experience managing recruitment across the full hiring lifecycle.
• Strong understanding of HR processes across the full employee lifecycle.
• Excellent communication and relationship-building skills, with the ability to establish credibility with employees and managers at all levels.
• Highly organised and proactive, with the ability to manage multiple priorities effectively.
• Comfortable working independently while collaborating closely with a wider HR team.
• A practical, solutions-focused approach with a genuine willingness to be hands-on.