IT Helpdesk Intern/6 Months Contract

Job Description & Summary

The Opportunity  

Our internships provide students with an opportunity to experience work and life at PwC, offering a valuable insight into our business and culture. 

What we are looking for from a candidate:

• Best fit for students at Cybernetics, Computer Sciences or Technology faculties;
• Ability to adapt to a fast and demanding environment;
• Ability to communicate clearly and effectively with end users;
• A fundamental understanding of operating systems (like Windows and macOS);
• Ability to analyze and diagnose basic technical problems and find quick solutions;
• Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues;
• Adherence to work schedule and deadlines;
• Taking responsibility for one's actions and tasks and ensuring they are completed to high standards;
• Attention to Detail;
• Ability to collaborate effectively with colleagues and contribute to the team's common goals;

What will you do as an intern?

• Shadow Seniors on the job;

• Gradually independently handling IT general controls work in less complex environment duly supervised by seniors;

• Follow the work procedures;

• Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications);

• Receive and allocate equipment to/from employees;

• Keep the database information regarding equipment allocation up to date;

• Maintain the order of the equipment stock and conduct periodic inventory of the equipment;

• Perform basic troubleshooting of technical issues;

• Create data backups;

• Copy data onto external storage media;

What we offer: 

• Challenging and rewarding work environment; 

• Systematic education process to support professional and personal development and on-the-job training; 

• Professional and team-oriented work environment; 

• Interesting career development options and challenging assignments for top Romanian and international clients; 

• Up-to-date technologies and methodology. 

• Monthly budget for meal or holiday tickets and other available benefits. 

• Private medical subscription. 

• Office massages. 

We appreciate the interest shown by all candidates. However, we wish to advise that only suitable candidates will be contacted. 

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