OCIO Client Analytics & Portfolio Operations, Assistant Manager

Position Summary

The Assistant Manager supports institutional OCIO mandates by delivering high-quality client reporting, portfolio analytics, cash and liquidity coordination, investment operations support, data validation, audit support and RFP-related data support. The role partners with Investment Strategists, Portfolio Managers, Client Executives, Risk, Performance, Accounting, Custody, Operations and external stakeholders to deliver accurate, timely and client-ready outputs while maintaining strong controls and documentation.

• Prepare and review monthly, quarterly and ad hoc client reporting covering asset allocation, investment performance, attribution, statement of assets/change, market value movements, funded status and related portfolio metrics.
• Validate performance, benchmark-relative results, attribution outputs, asset allocation data and commentary inputs from respective teams before materials are shared with internal or external stakeholders.
• Support preparation of quarterly investment review decks, client panels, internal investment panels and other portfolio review materials.
• Familiarity with liability-driven investing, funded status reporting, hedge ratio analytics, alternatives reporting.
• Monitor portfolio cash balances, upcoming liquidity needs, withdrawals, contributions, capital calls and distributions where applicable/client account demands.
• Coordinate with Portfolio Managers, Operations and internal teams to identify funding gaps and support timely execution of client obligations.
• Assist with investment implementation items such as benchmark changes, strategic asset allocation updates, manager transitions and reporting setup changes.
• Perform data validation and reconciliation across source systems and reporting platforms, including market value, holdings, unit price, cost, NAV, cash, transactions and performance data.
• Investigate reporting breaks, data discrepancies, benchmark issues, attribution questions and operational exceptions, coordinating resolution with relevant teams.
• Maintain clear documentation, control evidence, trackers and SOPs to support repeatable, audit-friendly delivery.
• Validate Investment Management, custody and other client invoices in coordination with relevant stakeholders.
• Attend client calls or meetings, where required, to understand client requirements, deliverables and follow-up items.
• Support client audit requests by coordinating investment holdings, transaction activity, income, valuation evidence, SOC/bridge letters, ERISA/FAS materials and other required support documents.
• Liaise with internal and external stakeholders including custodians, administrators, auditors, managers and consultants to obtain or validate requested information.
• Assist with client inquiries and ad hoc requests while maintaining appropriate escalation, confidentiality and information classification standards.
• Maintain and support OCIO client, AUM, holdings and portfolio data used for RFPs, ISG presentations and prospect-related requests.
• Drive process improvements, reporting enhancements, automation opportunities and reusable templates to improve efficiency, quality and control strength.
• Create and maintain SOPs, knowledge repositories, trackers and working files used by the OCIO team.
• Guide junior team members through day-to-day deliverables, review practices, escalation protocols and stakeholder communication expectations.

• Bachelor degree in Finance, Accounting, , Business, Commerce or a related discipline.
• 6+ years of relevant experience in investment operations, OCIO support, performance analytics, portfolio administration, client reporting, asset management or institutional investment services.
• Strong working knowledge of institutional portfolios across equity, fixed income, alternatives and cash/liquidity workflows.
• Experience with performance validation, attribution review, NAV or market value validation, account reporting, audit support or portfolio data reconciliation.
• Advanced proficiency in Microsoft Excel and PowerPoint, with ability to prepare accurate and presentation-ready client materials.
• Strong communication skills and ability to coordinate with onshore stakeholders, internal teams and external service providers.
• Ability to manage multiple deliverables, prioritize deadlines, identify risks and escalate issues appropriately.

• CFA, CIPM, FRM, MBA or progress toward relevant investment, risk or performance credentials.
• Exposure to OCIO, Defined Benefit, Defined Contribution, Endowment, Foundation or similar institutional client mandates.
• Experience with tools and platforms such as Bloomberg, Aladdin, MYSS, eFront/FI, Salesforce or equivalent systems.

• Internal: Investment Strategists, Client Executives, Portfolio Managers, Risk, Performance, Accounting, Custody, Operations, Compliance, Legal, Billing and Relationship Management teams.
• External: Clients, consultants, custodians, auditors, fund managers, administrators and other service providers as required by the client mandate.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement