Level

AmazonPosted 2d ago

L1

Operations Manager, Amazon Logistics

Operations Manager, Amazon Logistics at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.

GB, Enfieldseniorfull-time

AI in this role

Drive operational excellence, safety, and productivity by leading teams and managers at Amazon Logistics sites.

operations-managementteam-leadershipsupply-chainperformance-analysis
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

The role is open in both Enfield (DIG1) and Harlow (DHW1).

Key job responsibilities
Manage and develop a team of Area Managers
Lead operational teams on a shift, deal with issues, and positively impact site performance
Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
Work closely with other support teams, including HR, Finance, Health and Safety, and Security
Design and deliver initiatives across the sites to improve operational performance

A day in the life
You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they ca

Basic qualifications

- Experience in people management and stakeholder management
- Experience using data to influence business decisions
- Experience with operations/supply chain
- Speak, write, and read fluently in English
- Bachelor's degree, or Master's degree

Preferred qualifications

- Experience with Six Sigma tools and Lean techniques
- Experience in a logistics/operations environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Operations ManagementTeam LeadershipSupply ChainPerformance Analysis

Questions you could be asked

  1. Tell me about a project where operations management was part of your work. What did you do?
  2. Tell me about a project where team leadership was part of your work. What did you do?
  3. Tell me about a project where supply chain was part of your work. What did you do?
  4. Tell me about a project where performance analysis was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Operations Management, Team Leadership, Supply Chain, and Performance Analysis. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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