Operations Quality Principal Architect

AI in this role

claude

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Job Title: Enterprise AI & Quality Insights Architect

Location: Warsaw, Poland (Hybrid Model)

Hiring Manager: Cynthia Harvell

Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business-minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting-edge digital technologies, harnessing the potential of artificial intelligence, data, and scalable tech innovations. Driven by purpose and passion, we’re building a future where digital is a core strength across all of Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter for millions of patients around the world.

At Roche, we offer a hybrid work model that combines flexibility with in-person collaboration. For now, we require our employees to be in our offices on average two days per week. The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events.

Join our dynamic team as an Enterprise AI & Quality Insights Architect, where you will directly shape how artificial intelligence and advanced data platforms transform quality operations across our global network. In this role, you will lead the architectural design and deployment of cutting-edge NLP, LLM, and agentic workflows within a highly regulated healthcare environment. This is a unique opportunity to combine strategic product ownership, robust AI scaling, and matrix leadership to drive meaningful digital transformation in quality management.

The opportunity:

Enterprise AI Architecture, Scaling & Strategy

Enterprise AI Platform Management: Design, scale, and deploy robust machine learning and NLP pipelines utilizing approved enterprise data platforms, primarily focusing on Dataiku and Azure ML Studio layers.
Agentic Framework Implementation: Evaluate and deploy advanced AI solutions. Utilize the Claude Agent SDK or comparable approved SDKs as targeted implementation options for complex use cases that genuinely require custom, automated agents to navigate cross-system data silos.
AI Use-Case Backlog Governance: Architect and mature our global AI Use-Case Backlog. Guide the deployment of Natural Language Processing (NLP) and Large Language Models (LLMs) to automate initial sorting, risk-grading, and real-time categorization of complex quality data.
Sustainable Data Infrastructure: Oversee the conceptual data modeling and integration pipelines feeding into core analytics repositories (such as Snowflake and AWS). Partner with builders to translate complex datasets into high-performing enterprise business intelligence views.

Strategic Product Ownership & Automated Governance

Agile Product Architecture: Assume formal Product Owner and architectural design oversight for core Quality Insight platforms, dashboards, and automation frameworks.
DevOps & Workflow Optimization: Establish and Champion clean repository management, version control, and collaborative code review practices via Git. Drive standardized automation workflows utilizing Jira and Confluence to optimize the subchapter's intake pipeline and eliminate communication latency.

GxP Compliance, CSV Integration & Matrix Leadership

Computerized System Validation (CSV) Alignment: Ensure all deployed AI models, automated scripts, and data pipelines adhere to computerized system validation protocols under GxP, US FDA (21 CFR Part 820), and ISO 13485 standards. Guide the team in authoring, reviewing, and executing technical validation documentation for data integrity.
Cross-Functional Strategy: Partner directly with Quality Site Heads, Business Leaders, and global cross-functional squads to break down organizational data silos and resolve systemic reporting barriers across site networks.
Community of Practice: Establish, champion, and mentor an Operations Quality Community of Practice for Quality AI & Data Insights. Elevate organizational digital fluency by coaching other team members on best practices.

Who you are:

Required Skill Set & Competencies:

AI & Machine Learning Architecture: Strong hands-on engineering proficiency with enterprise data science environments (such as Dataiku or ML Studio). Advanced understanding of NLP, LLMs, and prompt engineering architectures.
Developer & Execution Tooling: Strong proficiency in core programming for data data modeling (Python, SQL) and developer workflows (Git, Jira, Confluence, and script automation environments).
Agentic Framework Familiarity: Hands-on experience or deep conceptual understanding of custom agent architectures utilizing tools like the Claude Agent SDK or comparable enterprise-approved development kits.
Data Systems Awareness: Solid structural knowledge of cloud data warehousing (Snowflake), pipeline concepts (AWS), and business intelligence delivery tools (ThoughtSpot, Tableau).

Background & Experience:

Education: Bachelor's, Master's, or Ph.D. degree in Data Science, Informatics, Data Analytics, Computer Science, or a related technical field.
Professional Experience: 5-7+ years of experience building and deploying machine learning algorithms, complex data models, or automated software tools to support enterprise-level decision-making.
Domain & Validation Knowledge: Experience working within a highly regulated manufacturing environment (such as Pharma, Diagnostics, or Medical Devices). Sound understanding of GxP compliance, US FDA 21 CFR Part 820 Quality Management System Regulations, and ISO 13485/9001 standards. Prior experience with Computerized System Validation (CSV) protocols is highly preferred.
Strategic Matrix Leadership: Proven capability acting as a principal technical leader, driving global cross-functional projects, and aligning stakeholder expectations with a team-first, agile mindset.

What we offer:

Contract Details: Employment via an external recruitment agency for a period of 18 months (Zatrudnienie przez zewnętrzną agencję na okres 18 miesięcy).
Compensation Range: 228,900.00 PLN – 425,100.00 PLN gross annually (depending on experience and seniority level).
Impact & Exposure: Direct exposure to enterprise-scale AI architecture, global cross-functional leadership, and cutting-edge digital health technology in a highly innovative environment.
Work Model: Flexible hybrid working model with modern office space in Warsaw.

Apply directly and join us in shaping the future of healthcare.

If you feel this offer suits a friend of yours, feel free to share it.

Want to know what it’s like to be a part of Roche IT first-hand? Check out our blog!

https://careers.roche.com/global/en/we-are-roche

…..

The controller of your personal data is Roche Polska Sp. z o.o., ul. Domaniewska 28, 02-672 Warsaw. The data is processed for the purpose of recruitment. You have the right to access your data, rectify it, delete it, limit processing, transfer it and - if processing is based on your consent - withdraw this consent at any time. Contact the Data Protection Officer at: Ochrona.danych@roche.com. More information on the principles of processing your personal data by Roche at the link:

https://www.roche.pl/pl/content/klauzula-informacyjna-rekrutacja-en.html

Roche Polska sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Polska sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen.

Compensation & Benefits

This is a contractor position, employed via an agency. The expected salary range for this position is 228,900.00 PLN – 425,100.00 PLN gross annually . Final compensation will be determined by a number of factors, including your skills, experience, qualifications, and location.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

How we score this

Operations Quality Principal Architect at Roche scores 63 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 3. The daily work is on or around AI systems, without necessarily building the model: remove AI and the job is hollow.

AI Level 480 to 100
AI Level 360 to 79
AI Level 240 to 59
AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

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Questions you could be asked

How do you structure and test a prompt to get consistent output from a language model?
How do you decide when an AI agent can act on its own versus asking for approval first?
What NLP problem have you worked on, and how did you measure whether it actually worked?
What's a project where you used Claude hands-on?
Describe a typical day in a role like this one: which parts run through AI directly?

Adapt your resume

List these exact terms on your resume: Prompt Engineering, AI Agents, Nlp, and Claude. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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