Level

ADIB

Payroll Associate - CRO

AI in this role

Manage payroll transactions, account documentation, and financial services operational efficiency for fresh graduate UAE nationals.

computer-skills
payrollfinancial-servicescustomer-servicekycbanking-operations

Role: Payroll Associate - CRO

Location: Abu Dhabi

 

This position is for fresh graduates UAE Nationals only.

 

Role purpose:

 

Managing products and service function to ensure the delivery of quality service to Staff, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.

 

Key accountabilities of the role:

 

Responsibilities:

 

1. Account documentation: 

  • Handle inquiries related to staff accounts. 

  • Opening and closing of staff accounts, ensure proper completion of forms, observe KYC policies and CB instructions. 

 

2. Finance account documentation:

  • Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms. 

 

3. Staff Management and coordination:

  • Management of subordinates, planning their training and appraisal. 

 

4. Perform other tasks specified by Management. 

5. Enter payroll transactions. 

6. Calculate & enter overtime transactions. 

7. Prepare various payment memos/invoices. 

8. Prepare advance leave salary and prepare/update advance reports. 

9. Assist in preparation of JVs/GLs reports/entries. 

 

Results required:

  • Continuous Improvement: Assist CRM to Recommend workflow changes leading to process improvements to the branch manager at least once a year 

  • Internal Audit & ICD Comments - Provide support in preparing detailed responses to internal audit and ICD comments relating financial products and financial staff services. 

  • Compliance of policies & procedures: Comply and perform key operational controls as required in ADIB’s policies & procedures in day-to-day operations. 

 

Specialist skills / technical knowledge required for this role: 

  • Broad knowledge of ADIB’s Retail Banking financial products & services

  • Thorough knowledge of ADIB’s Retail Credit & Operational Policies & Procedures 

  • Good knowledge of UAE banking practices, regulations & risks 

  • Thorough knowledge of all the Regulations issued by Central Bank of UAE 

  • General awareness of competitors in the local market 

  • Fair knowledge of service standards 

  • Training skills

  • Sales skills 

  • Management Information skills 

  • Computer skills

 

 

How we rate this

Payroll Associate - CRO at ADIB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

PayrollFinancial ServicesCustomer ServiceKycBanking OperationsComputer Skills

Questions you could be asked

  1. Tell me about a project where payroll was part of your work. What did you do?
  2. Tell me about a project where financial services was part of your work. What did you do?
  3. Tell me about a project where customer service was part of your work. What did you do?
  4. Tell me about a project where kyc was part of your work. What did you do?
  5. Tell me about a project where banking operations was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Payroll, Financial Services, Customer Service, Kyc, and Banking Operations. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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