Level

Multiverse

People Product Lead

Multiverse is hiring a People Product Lead in London, United Kingdom. Level rates it ; you can apply on Level.

AI in this role

Build and scale an AI-native internal People operations function and technical roadmap from the ground up.

product-managementpeople-operationsautomationsystems-thinkinghr-systems

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

Why this role exists

Multiverse builds AI products for the future of work, and we want our own People team to run on the same principles we sell to customers. This role is about building an AI-native People function from the ground up, with someone who thinks in systems: workflows, guardrails, tasks and constraints, rather than one-off fixes. We care more about how you learn and build than how many years you've clocked up. If you've built something you can show us, whether that's a tool, a process, or a system that scaled, bring it. That's a bigger part of the interview than a standard work history.

What you'll actually do

A People Product Lead bridges People strategy with hands-on technical product management. You will build scalable foundations for internal operations such as core HR systems, automation, access, and data flows supporting ~1000 employees across the lifecycle

  • Define the long-term vision, strategy, and quarterly roadmap for internal People Ops technology and platforms including success measures for the domain.

  • Build scalable foundations across People systems that support the employee lifecycle, from core People platforms to integrations, data flows, identity and automation.

  • Make high-quality trade-offs across build, buy and integrate decisions, balancing user experience, scalability, reliability, security and compliance.

  • Lead through influence by aligning senior stakeholders across People, Engineering, Security, Compliance, Legal, Analytics and Operations.

  • Improve productivity and reduce friction for Multiverse employees by simplifying processes and creating intuitive, reliable technology experiences.

  • Drive measurable impact by defining KPIs, learning from delivery and continuously improving how the domain operates.

You will be successful if…

  • You have 5+ years working in HR, in technology, analytics, or operations

  • You think in systems: workflows, guardrails, constraints, and how the parts fit together

  • You have a strong track record of learning fast and applying it

  • You've built something real you can walk us through: a tool, a process, or a system you scaled

This role won’t work for you if…

  • You're uncomfortable working with technology and automation

  • You prefer high-touch, service-led processes over product-led ways of working

Benefits

  • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

  • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

  • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

  • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!


Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

How we rate this

People Product Lead at Multiverse rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product ManagementPeople OperationsAutomationSystems ThinkingHr Systems

Questions you could be asked

  1. Tell me about a project where product management was part of your work. What did you do?
  2. Tell me about a project where people operations was part of your work. What did you do?
  3. Tell me about a project where automation was part of your work. What did you do?
  4. Tell me about a project where systems thinking was part of your work. What did you do?
  5. Tell me about a project where hr systems was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Product Management, People Operations, Automation, Systems Thinking, and Hr Systems. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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