Pessoa Technical Customer Success Sênior (StackSpot)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pessoa Technical Customer Success Sênior (StackSpot) based in Brazil.

This role combines deep technical expertise with customer success to drive adoption and long-term value from an advanced engineering platform.
You will lead technical onboarding, discovery, training, workshops, demonstrations, and ongoing customer engagement.
The position requires close collaboration with customers to identify development challenges and prioritize relevant technical use cases.
You will help accelerate time-to-value by creating effective technical journeys and demonstrating tangible value early in the customer lifecycle.
The role also connects customers with product and engineering teams, translating technical feedback into actionable improvements.
You will contribute to scalable playbooks, knowledge resources, adoption metrics, and governance practices.
This is a fully remote opportunity in a collaborative, innovative environment where technical expertise, empathy, and continuous learning are highly valued.