Portfolio Services and Client Relationship Specialist, Associate

About this role

The Private Data Service (PDS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business, which comprises over 1,500+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education 

We are looking for process driven data Analysts with financial and client relationship background to work within the data governance team processing, analyzing, validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and medium sized enterprises by providing guarantees that encourage financial intermediaries to increase lending volumes. Financial intermediaries are institutions specializing in financial transactions such as banks, insurance companies, investment banks, pension, and mutual funds.  

The role will require the selected candidates to process, analyze and validate periodic investor reports from financial intermediaries. Among other tasks, the candidate will review transaction performance by monitoring outstanding amounts, defaults, triggers, and investigate the warnings, and escalate these as required. The role includes daily communication with financial intermediaries and the client to obtain investor reports and information for a successful processing, analyzing and inclusion of transaction data in the client’s database. 

Key responsibilities: 

• Responsibility for driving and delivering client experience and needs, through daily interactions. 

• Participate enthusiastically in the continuous improvement of our control environment, policies, and procedures, including writing and updating team policies, procedures, and presentations as necessary. 

• Obtain and review quarterly inclusion reports. 

• Analyze and monitor monthly/quarterly investor reports data in the Client’s in-house system.  

• Perform preliminary checks based on monthly/quarterly investor data.  

• Check compliance and quality of data provided in the investor reports with contractual terms.  

• Send weekly status summary to the Client. 

• Draft quarterly risk report. 

• Daily communication with internal and external stakeholders to ensure timely delivery, analysis, and flagging of potential concerns according to the agreement.  

• Trouble shoot and support Financial Intermediaries. 

• Perform data input activities. 

• Assist stakeholders with any ad hoc/project work. 

Requirements: 

• Bachelor’s degree in finance, economics, or equivalent combination of education with 2-4 years of work experience, preferably in a multinational environment. 

• Customer and data focused with strong client service/relationship and data management experience and a passion for service perfection.  

• Comfortable liaising with clients and internal stakeholder at all levels. 

• Excellent written and oral communication skills in English. Any additional languages, such as: French, Spanish, German and Italian are an advantage. 

• Ambitious, proactive problem solver, positive, ‘can-do’ attitude, and willingness to stretch and grow outside the comfort zone. 

• Excellent attention to detail and analytical skills. Ability to prioritize and deliver tasks as promised while maintaining high quality and consistent results.  

• Strong planning and organizational skills, operating and controlling own priorities to meet deadlines. 

• Reliable and trusted teammate with strong integrity and ethics. Driven to be a productive part of a high functioning, collaborative team, and to work in a high expectation and high impact environment.  

• Proficient with Excel and other MS Office application, and ability to quickly learn proprietary systems. 

• Result-oriented and able to ‘roll up the sleeves’ to accomplish crucial tasks.  

Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.