PrIME Key User

Job Location

Job Description

The PrIME KU provides daily support to the overall operation via troubleshooting and maintenance of the PrIME warehouse management system which enables site throughput flowing and meeting operational performance goals. The PrIME KU also owns standardized reporting & project testing to support ongoing maintenance and all changes. This person is the site technical expert on PrIME and, as such, needs to understand the front end of the system as a key user as well as the back end with deep knowledge of warehousing operation processes.

P&G is home to many of the world's most trusted brands, including Tide, Dawn, Pampers, Charmin, Bounty, Crest, Gillette, and Swiffer. At the Dayton Fulfillment Center, our team uses advanced automation and robotics technology to move these products to customers efficiently, safely, and reliably. 

Benefits Starting on Day 1: 

• Medical, dental, and vision insurance 

• 401(k) retirement savings plan 

• Profit Sharing Trust – P&G contributes to your retirement, regardless of employee contributions, helping you build ownership in the company's success 

• Employee stock purchase opportunities 

• Company-paid life insurance 

• 15 vacation days per year (full calendar year) 

• 12 paid holidays annually 

• 40 hours of paid sick time per year (full calendar year) 

• Paid parental leave 

• Tuition reimbursement to support your education and career growth 

• Employee Assistance Program (EAP) with free, confidential 24/7 financial, emotional, and legal support 

• Career growth opportunities within a global company committed to developing its employees 

What You'll Do

• PrIME Site Expert – Provide input on different options/solutions based on operating strategy and/or state of the business
• Own PrIME maintenance & security by conducting testing, security refreshes and rollouts
• Troubleshoot issues impacting the operation short and long term
• Ensure quality and safety guidelines are met with each WMS configuration change
• Support/Coach team to enhance operational capability by providing ongoing training and office hours
• Emulate scenarios and write/submit change requests for enhancements to central platform team
• Monitor PrIME performance and ensure data integrity
• Assist the operation in deploying key projects related to PrIME
• Responsible for the planning, preparation and documentation of standard operating procedures/tests relevant to role responsibilities
• Owns creating new reports & visualizations to support new & changing business demands
• Ensure work process is followed in compliance with internal controls standards
• Own business continuity plan (BCP) for PrIME outages

Why You'll Love This Role

• Build specialized technical expertise in a fast-paced distribution environment 

• Solve complex problems and make a direct impact on business performance 

• Leading improvements in your area of responsibility 

• Contribute to a culture focused on safety, innovation, and continuous improvement 

Just So You Know 

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.  

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE  

Procter & Gamble participates in E-Verify as required by law.  

Qualified individuals will not be disadvantaged based on being unemployed. 

Job Qualifications

• High school diploma or GED required 

• Demonstrated proficiency in PrIME WMS (advanced user/system owner level)
• Strong operational knowledge of warehouse processes and flow
• Proven ability to troubleshoot complex technical and operational issues
• Strong communication skills with ability to translate technical concepts into business language
• Proficiency in Microsoft Office tools (e.g., Excel, PowerPoint)
• Ability to work cross-functionally and influence across teams

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