Program Manager III, Amazon Cross Border, Amazon Cross Border

Amazon is hiring a Program Manager III, Amazon Cross Border, Amazon Cross Border in Bengaluru, India. Level rates it ; you can apply on Level.

AI in this role

Own selection quality and drive cross-border programs using data analysis, SQL, and AI tools to improve global customer experience.

sqlexcelai-tools

program-managementcross-functional-leadershipdata-analysisprocess-automation

The Amazon Cross-Border Seller Experience team is growing, and we are looking for a Program Manager III to own selection quality improvement across our global stores. In this role, you will start by building the data foundation — designing metrics, writing SQL queries, and creating dashboards that give the team clear visibility into selection throughput and item data quality. From there, you will use those insights to drive programs that remove barriers to cross-border selection growth and improve the customer shopping experience. You will partner with compliance, localization, catalog, product, and sales teams across multiple countries to align priorities and deliver measurable results. If you are someone who is comfortable with ambiguity, skilled at turning raw data into action, and excited to work on problems with global customer impact, we want to hear from you.

Key job responsibilities
- Design and build data pipelines, dashboards, and metrics using SQL, Excel, and AI tools to provide actionable visibility into selection throughput and item data quality across global stores.
- Partner with compliance, localization, catalog, and product teams across multiple countries to identify and remove barriers to selection growth, improving the speed and volume of selection onboarded.
- Drive programs to improve item data quality — titles, descriptions, attributes, and images — to directly impact product discoverability, conversion, and sales for customers worldwide.
- Coordinate with global stakeholders to align priorities, define roadmaps, and communicate progress through clear narratives and automated reporting for leadership audiences.
- Identify opportunities to automate manual processes and introduce scalable mechanisms that improve operational efficiency across the selection and sales funnel.

A day in the life
You start your morning pulling up your selection quality dashboards, checking for new trends or bottlenecks in the data. By mid-morning, you are on a call with compliance and localization partners in another country, working through a plan to unblock a batch of listings. After lunch, you write a summary of program progress and trade-off recommendations for a director review. Later, you dig into SQL to investigate a data quality issue a teammate flagged, then wrap up by updating your roadmap ahead of a stakeholder sync the next day.

About the team
The Amazon Cross-Border Seller Experience team helps sellers expand internationally and works to bring customers the broadest selection at the lowest price. We operate across geographies and functions to remove barriers to cross-border trade, making it easier for sellers to list, comply, and succeed in stores around the world. Our team is expanding, and this role offers global exposure — you will collaborate with teams across countries and gain visibility with leadership. As you grow, you will build strong analytical and written communication skills and take on increasingly strategic responsibilities.

Basic qualifications

- 6+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership

Preferred qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager III, Amazon Cross Border, Amazon Cross Border at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Program Manager III, Amazon Cross Border, Amazon Cross Border is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in IN, KA, Bengaluru.
The job was posted on October 9, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Program ManagementCross Functional LeadershipData AnalysisProcess AutomationSQLExcelAI Tools

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where process automation was part of your work. What did you do?
Walk me through how you've used SQL in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Cross Functional Leadership, Data Analysis, Process Automation, and SQL. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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