Program Manager Transportation, EF Same Day Operations

AI in this role

Amazon is one of the most innovative companies in the world, and we are looking for curious, driven individuals who think big and want to help shape the future. At Amazon, you will grow into the high-impact professional you know you're ready to be. Every day brings new challenges, new skills to develop, and continuous personal growth. Join us and help define tomorrow.

We are looking for a Program Manager II to join the Same Day Operations team within First mile, responsible for scaling and optimizing the Amazon Flash and Pick-up Express programs in Brazil. This role will drive the end-to-end program management of same-day operations. Your main challenge will be to connect business and technology, benchmarking globally to create a world-class delivery experience for Customers and Sellers in Brazil.
This role requires a strong ability to work with large volumes of data, communicate results to senior leadership, and influence stakeholders across multiple levels of the organization.

Key job responsibilities
- Shape the development of the Amazon Flash program roadmap, defining priorities, milestones, and success metrics aligned with business goals;
- Implement strategic projects to ensure the best cost-efficiency, speed, and coverage throughout the Last Mile;
- Be data-driven to identify new business opportunities that empower Amazon Flash operations and achieve competitive parity with marketplace peers;
- Collaborate with technology teams and product managers to develop new tools, systems, and API integrations that support program scalability;
- Manage phased rollout plans including seller enablement and volume scaling;
- Work effectively with various stakeholders at different levels, including field operators, support teams, marketplace teams, and tech product managers;
- Produce written narratives (6-pagers, PR/FAQs, business reviews) to communicate program status, risks, and opportunities to senior leadership;
- Work closely with the team to understand business challenges and provide data-driven analysis for better decision-making.

Basic qualifications

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Bachelor's degree
- Experience in Project/Program management
- Experience in English-language communication skills, both written and verbal
- Experience in program management, logistics, operations, supply chain, transportation, or a related field

Preferred qualifications

- Experience with data analysis (including advanced Excel and database analysis)
- Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration
- Experience in e-commerce logistics, marketplace platforms, or delivery startups.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we score this

Program Manager Transportation, EF Same Day Operations at Amazon scores 37 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.