Project Manager, Worldwide Grocery Stores (WWGS) Marketing Operations
AI in this role
Project manager leading marketing operations who leverages project management and AI tools to optimize team efficiency.
This role will partner closely with Brand, Channel Marketing, and Creative teams to ensure seamless execution of complex marketing campaigns that drive customer engagement and business growth. The ideal candidate will thrive in a fast-paced environment, demonstrate strong organizational skills, and embody Amazon's Leadership Principles while managing multiple high-impact projects simultaneously.
Key job responsibilities
Project Management & Execution
- Lead end-to-end delivery of large-scale, multi-channel marketing initiatives for Whole Foods Market
- Manage project execution aligned with Global Marketing priorities and business objectives
- Maintain comprehensive project documentation, timelines, and status reporting
- Implement and maintain quality control processes to ensure marketing excellence
Cross-Functional Collaboration & Communication
- Coordinate across digital channels (email, web, social, paid media) and physical channels (in-store, print) to ensure timely asset delivery and specification compliance
- Partner with creative and content teams to manage review cycles, implement feedback and ensure deliverables meet brief requirements
- Collaborate with Marketing & Ecomm program owners to ensure briefs are clear and stakeholder feedback is appropriately addressed.
- Lead regular stakeholder communications including status updates, decision documentation and risk identification.
Stakeholder Engagement & Risk Management
- Build constructive business relationships with all marketing stakeholders.
- Analyze stakeholder needs, identify gaps, assess risks, and define capabilities to identify and solve business problems effectively.
- Demonstrate effective planning and stakeholder management by setting and managing realistic project timelines.
Process Improvement
- Drive continuous improvement in marketing operations processes and workflows
- Leverage project management and AI tools (such as Workfront, Quick, Kiro) to optimize team efficiency
- Identify opportunities to streamline workflows and increase operational effectiveness
- Champion best practices in project management across the PMO
About the team
The WWGS Brand & Sustainability organization is the brand-building and differentiation engine for Amazon’s Worldwide Grocery Stores business, encompassing Whole Foods Market and Amazon Grocery. Our Marketing Operations team sits at the center of this work — we are the connective tissue between Brand, Creative, Marketing, Channel, and external agency partners, ensuring world-class creative programs launch on time, on brand, and at scale.
The Project & Resource Management team within Marketing Operations manages the end-to-end delivery of 50+ concurrent creative and marketing programs across channels including Signage, Site Merchandising, Onsite, Paid Media, Social & Influencer, and Email. We operate at the intersection of strategic planning and tactical execution, bringing order to complexity and enabling our creative teams to do their best work.
Basic qualifications
- Bachelor's degree or equivalent
- 2+ years of program or project management experience
- Knowledge of project management tools and software
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Can show strong verbal and written communication skills
- Experience working cross functionally across several teams
Preferred qualifications
- Experience driving results through digital marketing and multi-channel campaigns
- Experience with asset management, design workflows, or partnering with creative teams
- Experience working in a matrixed organization
- Experience handling ambiguous or undefined challenges through strong problem solving abilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, AUSTIN - 55,600.00 - 97,400.00 USD annually
How we score this
Project Manager, Worldwide Grocery Stores (WWGS) Marketing Operations at Amazon scores 40 out of 100 on AI centrality, which makes it AI Level 2 of 4 (Uses AI) on this board. The level measures how much of the work is AI, not seniority.
AI Level 2. An ordinary role whose duties require using AI tools, such as coding, writing or sourcing with an assistant.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where marketing operations was part of your work. What did you do?
- Tell me about a project where cross functional collaboration was part of your work. What did you do?
- Tell me about a project where risk management was part of your work. What did you do?
- Walk me through how you've used Workfront in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Project Management, Marketing Operations, Cross Functional Collaboration, Risk Management, and Workfront. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.
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