Level

Novartis

QA Operations Expert (m/f/d)

Novartis is hiring a QA Operations Expert (m/f/d). It pays €67k-€105k a year and Level rates it ; you can apply on Level.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions quality assurance, gmp and pharmaceutical manufacturing among its tools and skills.
  • Level classes it as a mid-level role.
  • Novartis has 876 other open roles on Level.

AI in this role

Provide quality oversight and ensure compliance in drug product manufacturing under GMP regulations at the Schaftenau site.

quality-assurancegmppharmaceutical-manufacturingdeviation-investigation

Salary Range:

66.918,00 € - 105.200,00 €


 

Job Description Summary

#LI-Hybrid
Location: Schaftenau, Austria
Relocation Support: This role is based in Schaftenau, Austria. Novartis is unable to offer relocation support: please only apply if accessible.

At our Schaftenau site, quality is not a function — it is a commitment to patients worldwide. As a QA Operations Expert, you will play a pivotal role in safeguarding the quality and compliance of Drug Product manufacturing, ensuring that every product manufactured on site meets the highest regulatory and Novartis quality standards. You will provide hands‑on quality oversight across manufacturing activities, act as a trusted partner to operations, and drive a strong quality mindset in a regulated Good Manufacturing Practice environment. By supporting investigations, audits, product transfers, and continuous improvement initiatives, your work will directly contribute to reliable product supply and timely availability of medicines that make a real difference to patients’ lives.


 

Job Description

Key Responsibilities:

  • Provide quality oversight for Drug Product manufacturing, ensuring compliance with regulatory and Novartis quality standards.
  • Ensure site adherence to Good Manufacturing Practice and timely implementation of corporate quality requirements.
  • Lead and approve deviation and out‑of‑expectation investigations to ensure robust root cause analysis.
  • Release incoming DS and internally produced bulk batches, acting as Kontrolllaborleiter/in according to AMBO
  • Review and approve manufacturing, quality control, and technical documentation supporting compliant production activities.
  • Approve manufacturing records and quality documentation to support product release and supply continuity.
  • Support transfer of new products to the commercial Drug Product manufacturing site.
  • Participate in and support internal and external audits, ensuring inspection readiness.
  • Approve specifications, test methods, and quality procedures; assess and support changes to processes and standards.

Essential Requirements:

  • University degree in Pharmacy, Biochemistry, Biotechnology, Chemistry, Microbiology, or a comparable scientific field.
  • Minimum of two years of professional experience in Quality Assurance or Quality Control within the pharmaceutical industry.
  • Proven experience working in a regulated Good Manufacturing Practice environment for Drug Product or biopharmaceutical products.
  • Strong communication and presentation skills, with the ability to engage effectively with cross‑functional stakeholders.
  • Demonstrated accountability, sound decision‑making, and a structured, quality‑focused working style.
  • Fluency in English and German, both written and spoken.

Desirable Requirements:

  • Experience with batch release activities and GMP release processes, ideally within packaging materials, drug substance or drug product manufacturing.

Rewards 

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen. 

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and a minimum of 14 weeks paid parental leave. 

Expected Annual Base Salary Range for role:  66.918,00 - 105.200,00 EUR 

The salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.  

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. Further details will be provided during the application process.  

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics. 

Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf  

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.  

Adjustments for Applicants with Disabilities: If because of a medical condition, physical disability or a neurodiverse condition you require an adjustment during the recruitment process, please reach out to disabilities.austria@novartis.com and let us know the nature of your request as well as your contact information. The support which we can provide will include advice on suitable positions as well as guidance at all stages of the application process. Austrian law provides candidates the opportunity to involve the local disability representative, Behindertenvertrauensperson (BVP), in the application process. If you would like to request this, please let us know in advance as a note on your CV.

Commitment to Diversity and Inclusion / EEO paragraph: 

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve. 


 

Skills Desired

Collaboration, Communication, Continuous Improvement, Data Integrity, Decision Making, Good Manufacturing Practices (GMP), Leadership, Managing Ambiguity, Operational Excellence, Quality Assurance (QA), Quality Compliance, Quality Control (QC), Quality Inspections, Quality Management Systems (QMS), Regulatory Compliance, Statistical Process Control (SPC), Supplier Quality Management

How we rate this

QA Operations Expert (m/f/d) at Novartis rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Quality AssuranceGmpPharmaceutical ManufacturingDeviation Investigation

Questions you could be asked

  1. Tell me about a project where quality assurance was part of your work. What did you do?
  2. Tell me about a project where gmp was part of your work. What did you do?
  3. Tell me about a project where pharmaceutical manufacturing was part of your work. What did you do?
  4. Tell me about a project where deviation investigation was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Quality Assurance, Gmp, Pharmaceutical Manufacturing, and Deviation Investigation. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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