Relationship Manager-Small Business Finance

AI in this role

Role       : Relationship Manager
Location : Dubai

Role Purpose:

This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service

Key Accountabilities of the role

Revenue:

Expenses:

Net Income:

Assets:
Consumer satisfaction, loan/financing repayment performance, loan/financing delinquency rates, consumer retention, substantiated Complaints, compliance with regulatory requirements/best practices guidelines and codes of conduct

No of valid customer complaints, Percentage of Delinquent customers, No. of customer exits due to Financial Crime Compliance reasons Specialist Skills / Technical Knowledge Required for this role:

Good knowledge of ADIB’s Business Banking products & services
Experience of credit analyses.
Good knowledge of ADIB’s Operational Policies & Procedures
Proficient in credit appraisal techniques including credit, risk, business & financial analysis.
Knowledge of Business Relationship Management.
Fair Knowledge of UAE banking practices, regulations & risks
Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
General awareness of competitors in the local market
Excellent knowledge of service standards
Knowledge of Cross Sales
Computer skills
Excellent Communication Skills

How we rate this

Relationship Manager-Small Business Finance at ADIB rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.