Level

Mashreq

Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

Mashreq is hiring a Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan) for a remote role open to applicants in Pakistan. Level rates it ; you can apply on Level.

AI in this role

Achieve sales targets and maintain service standards through telesales activities and customer follow-ups.

telesalessalescustomer-servicepresentationcommunication

Job Purpose: 

  • To achieve monthly KPIs assigned 

  • To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.

  • To ensure that all telesales activities are directed to meeting sales targets.

  • To ensure assigned card monthly targets are achieved

  • To ensure that there is no miss selling

  • To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns

  • Adherence to discipline and punctuality

  • Constant follow up with the customer. 

  • Attending Daily team huddles & keeps up to team commitments.

  • Monitor personal performance and align strategies to improve sales out comes.

Requirements: 

  • University Graduate.

  • Excellent people management skills.

  • 1-2 years experience in similar work environment.

  • Preferably has a practical marketing background.

  • Has strong Sales and customer focus and ability to think creatively and work under pressure.

  • Excellent presentation skills.

  • Good team player with result driven attitude.

  • Business sensitive.

  • Has analytical and computer skills.

  • Adaptable and versatile.

 

 

How we rate this

Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan) at Mashreq rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

TelesalesSalesCustomer ServicePresentationCommunication

Questions you could be asked

  1. Tell me about a project where telesales was part of your work. What did you do?
  2. Tell me about a project where sales was part of your work. What did you do?
  3. Tell me about a project where customer service was part of your work. What did you do?
  4. Tell me about a project where presentation was part of your work. What did you do?
  5. Tell me about a project where communication was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Telesales, Sales, Customer Service, Presentation, and Communication. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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