RME Technician Academy Reg. Manager, NA RME Technician Academy

AI in this role

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role:
As a RME Technician Academy Regional Manager, you will lead a team of Field Trainers across a regional network, driving the execution of technical training programs that build technician capability and support operational excellence. You will manage team performance, develop talent, and partner with site and regional leadership to align training strategy with business needs. This role requires travel to support your team and training initiatives across multiple fulfillment centers.

Key job responsibilities
• You will manage and develop a team of RME Technical Trainers, providing performance coaching, career development support, and day-to-day leadership across your regional network
• You will oversee the planning, scheduling, and execution of technical training programs for MHE and automated systems across multiple sites to ensure training targets and quality standards are met
• You will partner with site and regional leadership to identify workforce skill gaps, prioritize training needs, and align training delivery with operational goals
• You will track and report on training program metrics, analyze effectiveness data, and drive continuous improvement initiatives across your team's portfolio
• You may be required to travel up to 80% of the time

Basic qualifications

- 1+ years of Microsoft Office products and applications experience
- 2+ years of direct people management, including performance management and employee development experience
- 4+ years of training, technical instruction, or maintenance leadership capacity experience
- 4+ years of conducting predictive and preventative maintenance procedures experience
- 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience
- 4+ years of demonstrating safety standards experience
- Bachelor's degree or equivalent, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred qualifications

- Experience managing training programs or teams across multiple sites or regions
- Experience with Learning Management Systems (LMS) administration and reporting
- Experience with technical writing, curriculum development, or instructional design
- Experience in project management
- Experience with data analysis and using metrics to drive program improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, FL, Ruskin - 130,000.00 - 175,900.00 USD annually
USA, GA, Stone Mountain - 130,000.00 - 175,900.00 USD annually
USA, NC, Charlotte - 130,000.00 - 175,900.00 USD annually
USA, SC, West Columbia - 117,000.00 - 160,000.00 USD annually
USA, TN, Murfreesboro - 117,000.00 - 160,000.00 USD annually

How we score this

RME Technician Academy Reg. Manager, NA RME Technician Academy at Amazon scores 35 out of 100 for how much of the daily work is AI. That makes it AI Level 1 of 4 (Little AI). The level is about AI in the job, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.