Sales Executive - Auto Loans

AI in this role

JOB SUMMARY

Promote Auto Loans and cross sell other FAB products within the assigned Business Territory (field sales) against set financial targets.

KEY RESPONSIBILITIES

To achieve or exceed agreed Auto Loans sales targets to build new customer base for FAB
To promote the sales of Auto Loans in assigned area or work
To build and maintain effective business relationship with customers
To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes
To ensure the submitted customer applications and documentations are complete and error free
To follow up for Document discrepancies which have been approved as Deferrals
Minimize errors and act upon them for correction and re-submission if any.
To provide sales MIS to Team Leader on regular basis.
To provide ongoing customer / market feedback to Team Leader to improve business
To provide Sales DSR to Sales Manager on Regular Basis.
To ensure high level of customer service while handling business proceedings.
To adhere code of conduct & ethics while performing required duties especially while doing the Authentications of KYC documents.
To capitalize on-cross selling opportunities
To perform duties of Team Leader in his absence if assigned so
To recommend customer applications which are considered good credit risk and as per FAB policy.
Requires good convincing and negotiating skills in view of complexity in the relevant product
Be aware of competition and suggest changes for product improvements
Maintain effective business relationship with all branches and internal departments
To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader
To be vigilant on identifying fraudulent activities/ unethical incidents while handling business requirements, any concerns should be addressed to Line manager immediately.
Don’t argue with the customers and No commitments should be given to any customer.
Maintain Effective Relationships with teammates and supervisors.
To ensure that the product information shared with the customer is accurate.
To adhere to the Standard Operating Procedures, Policies and Service Standards of the bank.

REQUIREMENTS / QUALIFICATIONS

Essential

Minimum Qualification

High school diploma
Minimum Experience
1 to 2 years’ experience in selling banking products or in a financial industry
Preferred / Beneficial
Bachelor’s degree in business administration, Finance, Banking or a related major field of study is preferred
Experience in selling banking products is an added advantage

Skills

Service excellence, good knowledge of FAB retail products
Adherence to policies, processes, and procedures both internally and externally
Competitive awareness and benchmarking
Multicultural awareness
Be always Customer Obsessed
Proactive
Strong Sales skills
Customer sales targets
Client satisfaction index

How we rate this

Sales Executive - Auto Loans at First Abu Dhabi Bank rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.